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I (a) DOMAIN NAME
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1. AGREEMENT
In this Service Agreement ("Agreement") "you" and "your" refer to each customer,
"we", us" and "our" refer to Net 4 India Ltd. (hereinafter referred to as Net4India)
and Services refers to the services provided by us. This Agreement explains our
obligations to you, and explains your obligations to us for various Services. By
selecting our Services you have agreed to establish an account with us for such
Services. The clause 19 sets out the additional provisions specific to .biz; .asia;
.me and .tel TLD domain name registration. When you use your account or permit someone
else to use it to purchase or otherwise acquire access to additional Services or
to cancel your Services (even if we were not notified of such authorization), this
Agreement covers such service or actions. By using the Services under this Agreement,
you acknowledge that you have read and agree to be bound by all terms and conditions
of this Agreement and by any pertinent rules or policies that are or may be published/
mailed by us.
2. SELECTION OF DOMAIN NAME
We cannot check and are not obligate to see whether the domain name you select/transfer,
or the use you make of the domain name, infringes legal rights of others. We urge
you to investigate to see whether the domain name you select or its use infringes
legal rights of others, and in particular we suggest you seek advice of competent
counsel. You may wish to consider seeking one or more trademark registrations in
connection with your domain name. You should be aware that there is the possibility
we might be ordered by a court to cancel, modify, or transfer your domain name.
You should be aware that if we are sued or threatened with lawsuit in connection
with your domain name, we might turn to you to hold us harmless and indemnify us.
3. FEES PAYMENT AND TERM
As consideration for the Services you have selected, you agree to pay us the applicable
service(s) fees. All fees payable hereunder are non-refundable unless we provide
otherwise. As further consideration for the Services, you agree to: (1) provide
current, complete and accurate information about you as required for the registration
process and (2) maintain and update this information as needed to keep it current,
complete and accurate. All such information shall be referred to as account information
("Account Information"). You hereby grant us the right to disclose to third parties
such Account Information. The Registrant, by completing and submitting the Domain
Name Registration/Transfer Agreement ("Registration/Transfer Agreement"), represents
that the statements in its application are true and that the registration of the
selected Domain Name, so far as the Registrant is aware, does not interfere with
or infringe upon the legal rights of any third party. The Registrant also represents
that the Domain Name is not being registered/transferred for any unlawful purpose.
On the registration/transfer of a Domain name by Net4India, a default (php3) home
page will be displayed that could contain the following information:
1. Name of the registrant
2. Email address of the registrant
3. Address of registrant
4. Logo of Net4domains.com (site from which the domain is registered)
5. Logo of Net4India (server on which domain is hosted initially)
Domain Name can be applied for a period of 1 to 10 years (minimum period 1 year
but in case of .biz, .info and .asia minimum period 2 yrs.) from the date of the
registration. You can apply for renewal of the registration for further period of
1 to 10 years on payment of renewal fees applicable at the time of re-registration,
and terms and conditions as applicable at the time of re-registration. As a security
measure all .in domain shall be under transfer lock and auth codes for unlocking
the domain not due for renewal within 45 days shall be given to customer on request.
In case the date of renewal is less than 45 days auth code for such
domains shall be given to customer only after renewal. The payment for re-registration
must be received at least 15 days prior to the date of expiry otherwise re-registration
of the same domain name shall not be granted. You acknowledge and agree that Net4India
cannot guarantee that you will be able to register or renew a desired domain name
even, if an inquiry indicates that domain name is available, since Net4India cannot
know with certainty whether or not the domain name which you are seeking to register
is simultaneously being sought by third party(s), or whether there are any inaccuracies
or errors in the domain name registration or renewal process or related databases,
including the various WHOIS databases. You further agree that Net4India may elect
to accept or reject your application for registration or renewal for any reason
at its sole discretion.
All payments are to be made in favour of "Net 4 India Ltd." payable at New Delhi
and are to be sent at the mailing address as mentioned in clause 20 of this agreement
by courier/registered post. No outstation cheques are accepted. At the back of the
cheque / Demand draft you are required to mention your Order ID and domain name(s)
you have booked against each order ID. In case payment is made by Credit Card then
the registrant is required to send at the sole discretion of Net4India, where it
deems fit a Confirmation Letter (see Annexure I) duly signed by him through fax/courier/registered
post. Net4India reserves the right to stop the services, in case the confirmation
letter as required is not received back within 10 days of allotment of Order ID
Number.
Your domain name application, renewal application or registrar transfer request
will not be submitted to the applicable registry unless we receive actual payment
of the registration, renewal or transfer fee or reasonable assurance of payment
of the registration, renewal or transfer fee from some other entity (such reasonable
assurance as determined by Net4India at its sole discretion).
In the event of a charge back by a credit card company or dishonor of cheque / demand
draft in connection with your payment for the registration, renewal or registrar
transfer request, you acknowledge and agree that the registration shall be transferred
to Net4India as the entity that has paid the registration, renewal or transfer fee
for that registration to registry, and that we reserve all rights regarding such
domain name including, without limitation, the right to make the domain name available
to other parties for purchase. We will reinstate any such registration solely at
our discretion, and subject to our receipt of the applicable registration, renewal
or transfer fee.
As per the ICANN Policy Registrar’s are not obligated to send reminder mails for
a domain approaching expiry. It is the registrant sole responsibility to renew the
domain name on timely basis. However We may send reminder mail to You for renewal,
atleast thirty (30) days prior to the date when a renewal is due. (Though renewal
reminder is automated, We owe no responsibility if we fail to notify prior to due
date. You are requested to make the payment for renewal as and when due and further
request not to rely on our mail for reminding you to make the payment). Domain renewal
status can be checked by you from the control panel provided to you. No renewal
fee will be accepted 90 days prior to expiry date. Should a renewal fee go unpaid
within the time specified regarding renewal, the registration will be cancelled.
Payment must be made by cheque/demand draft/credit card or such other method as
we may indicate in the registration application or renewal form. We will renew the
registration for the term specified, provided your credit card or other billing
information is available and up to date, unless you instruct us otherwise within
the time specified. If your billing information is not accurate and you wish to
renew the registration, we will contact you to update this information and charge
you accordingly.
In case the requisite payment is not received since it is due, then we can stop
providing services to you and the stoppage of service due to non payment or any
other reason attributable to you can not be held as " intent to cause wrongful loss
or damage to the public or any person and neither it can be constructed to diminish
the value or utility or affect you injuriously'. Discontinuance of service by Net4India
due to non payment of dues or any other reason attributable to you does not amount
to Hacking.
4. MODIFICATION OF AGREEMENT
You agree, during the period of this Agreement, that we may: (1) revise the
terms and conditions of this Agreement; and (2) change the services provided under
this Agreement. Any such revision or change will be binding and effective immediately
on posting of the revised Agreement or change to the service(s) on our web site,
or on notification to you by e-mail or regular mail as per the Notices clause of
this agreement, Clause 20. You agree to review our web site, including the Agreement,
periodically to be aware of any such revisions. If you do not agree with any revision
to the Agreement, you may terminate this Agreement at any time by providing us with
notice by e-mail or regular mail as per the Notice clause of this agreement, Clause
20. Notice of your termination will be effective on receipt and processing by us.
You agree that, by continuing to use the Services following notice of any revision
to this Agreement or change in service(s), you abide by any such revisions or changes.
You further agree that we, in our sole discretion, may modify our Domain Name Dispute
Policy at any time. You agree that, by maintaining the reservation or registration
of your domain name after modifications to the Dispute Policy become effective,
you have agreed to these modifications. You acknowledge that if you do not agree
to any such modifications, you may request that your domain name be deleted from
the domain name database.
5. MODIFICATION TO YOUR ACCOUNT
In order to change any of your account information with us, you must use
your CRN ID (that you were assigned when you opened your account with us) and Password
(that you use to login to your panel). Please safeguard your Account Identifier
i.e. the CRN ID and Password from any unauthorized use. In no event we will be liable
for the unauthorized use or misuse of your CRN ID or Password. However processing
of any transaction relating to your domain, may require certain modification, for
which purposes you authorize us to modify you domain details for processing your
requested transaction on your behalf. That such modification to your domain
details will be restored back within 30 days from the date when the requested transaction
has been successfully executed.
6. DOMAIN NAME DISPUTE POLICY
If you reserved or registered a domain name through us, or transferred a
domain name to us from another registrar, you agree to be bound by ICANN Domain
Name Dispute Policy ("Dispute Policy") which is incorporated herein and made a part
of this Agreement by reference. Please take the time to familiarize yourself with
the dispute policy. ICANN reserve the right to modify the dispute policy and the
moment modified dispute policy is put in our web site, the modified dispute policy
is applicable.
7. DOMAIN NAME DISPUTES
You agree that, if the registration or reservation or transfer of your domain
name is challenged by a third party, you will be subject to the provisions specified
in the Dispute Policy in effect at the time of the dispute. You agree that in the
event a domain name dispute arises with any third party, you will indemnify and
hold us harmless pursuant to the terms and conditions contained in the Dispute Policy.
8. DOMAIN NAME RENEWALS AND DELETION POLICY
If you fail to renew your domain name, the domain names under Net4 will be
renewed automatically by Net 4 India on your behalf for a period of one (1) Year.
After auto renewal of your domain name by Net 4 India you will have a Renewal Grace
Period of 38 days during which you may reimburse Net 4 its renewal fee and keep
your domain name. That a Domain under Renewal Grace Period shall on expiry of 21st
day be put on HOLD (i.e. domain gets disabled and all services like hosting/mailing
gets stopped). If you do not reimburse Net 4 India such renewal charges during the
renewal grace period your domain with Hold status shall be flagged for deletion
on the 38th Day, after which you will have a 30-day redemption period during which
you may pay Net 4 India Redemption fee and renewal charges and redeem your domain
name from the Registry. The maximum redemption fee is INR 10,000/- and is subject
to change under the terms of this agreement. If you do not redeem your domain name
prior to the end of the Redemption Period the Registry will release your name and
it will become available for registration on a first-come-first-served basis.
Renewal Grace Periods and Redemption Periods vary for different ccTLDs. Please refer
to the specific terms for the applicable ccTLD. In the event of a conflict between
this paragraph and the ccTLD terms, the ccTLD terms shall control.
9. AGENTS
You agree that, if an agent for you (i.e., an Internet Service Provider,
web designing company, employee, etc.) purchased our Services on your behalf, you
are nonetheless bound as a principal by all terms and conditions herein, including
the Dispute Policy.
10. ANNOUNCEMENTS
We reserve the right to display/distribute any search results and/or advertising
result in Pop-up, Pop-under, exit widows, expanding buttons or animations to you
that is pertinent to the quality or operation of our services and those of our service
partners. These announcements will be predominately informative in nature and may
include notices describing changes, upgrades, new products or other information
to add security or to enhance your search on the Internet.
11. LIMITATION OF LIABILITY
You agree that our entire liability, and your exclusive remedy, with respect
to any Services(s) provided under this Agreement and any breach of this Agreement
is solely limited to the amount you paid for such Service(s). Our contractors and
we shall not be liable for any direct, indirect, incidental, special or consequential
damages resulting from the use or inability to use any of the Services or for the
cost of procurement of substitute services. We disclaim any and all loss or liability
resulting from, but not limited to: (1) loss or liability resulting from access
delays or access interruptions; (2) loss or liability resulting from data non-delivery
or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss
or liability resulting from the unauthorized use or misuse of your CRN ID or Password;
(5) loss or liability resulting from errors, omissions, or mis-statements in any
and all information or services(s) provided under this Agreement; (6) loss or liability
resulting from the development or interruption of your Web site or email service.
The registrant agrees that we will not be liable for any loss of registration and
use of registrant's domain name, or for interruption of business, or any indirect,
special, incidental, or consequential damages of any kind (including lost profits)
regardless of the form of action whether in contract, tort (including negligence),
or otherwise, even if we have been advised of the possibility of such damages. In
no event our maximum liability shall exceed the amount of fees paid by you for the
service/s hired by you.
12. INDEMNITY
You agree to release, indemnify, and hold us, our contractors, agents, employees,
officers, directors and affiliates harmless from all liabilities, claims and expenses,
including attorney's fees, of third parties relating to or arising under this Agreement,
the Services provided hereunder or your use of the Services, including without limitation
infringement by you, or someone else using the E-mail Service with your computer,
of any intellectual property or other proprietary right of any person or entity,
or from the violation of any of our operating rules or policy relating to the service(s)
provided. You also agree to release, indemnify and hold us harmless pursuant to
the terms and conditions contained in the Dispute Policy. When we are threatened
with lawsuit by a third party, we may seek written assurances from you concerning
your promise to indemnify us; your failure to provide those assurances may be considered
by us to be a breach of your Agreement and may result in deactivation of your domain
name.
13. INACCURATE OR UNRELIABLE DATA
You hereby represent and warrant that the data provided in the domain name registration
application is true, correct, up to date and complete and that you will continue
to keep all the information provided up-to-date. Your willful provision of inaccurate
or unreliable information, your willful failure to promptly update information provided
to the registry operator, or any failure to respond for over five calendar days
to our inquiries addressed to the e-mail address of the administrative, billing
or technical contact then appearing in the Whois directory with respect to a domain
name concerning the accuracy of contact details associated with any registration(s)
or the registration of any domain name(s) registered by or through you or your account,
shall constitute a breach of this Agreement. Any information collected by the registry
operator concerning an identified or identifiable natural person ("Personal Data")
will be used in connection with the registration of your domain name(s) and for
the purposes of this Agreement and as required or permitted by the ICANN Agreement
or any ICANN/Registry Policy.
14. RIGHT OF REVOCATION
Registrant agrees that registrar may delete a Registrant's domain name if any information
required to be supplied by the Registrant under this Registration Agreement, or
subsequent modification(s) thereto, is false or misleading, or conceals or omits
any information that registrar would likely consider material to its decision to
approve this Registration Agreement.
Registrant further agrees that registrar may deny, cancel, suspend or revoke the
registration of Registrant's domain name, or, suspend the delegation of Registrant's
Domain Name, if it is reasonably determined by registrant in its sole discretion,
that Registrant or any other person uses the domain name in connection with:
a) Any activity that infringes the intellectual property rights or other rights
of third parties;
b) Any activity that defames or disparages any person; or
c) Any otherwise illegal or fraudulent activity
15. BREACH
You agree that failure to abide by any provision of this Agreement, any operating
rule or policy or the Dispute Policy provided by us, may be considered by us to
be a material breach and that we may provide a written notice, describing the breach,
to you. If within five (5) calendar days of the date of such notice, you fail to
provide evidence, which is reasonably satisfactory to us, that you have not breached
your obligations under the Agreement, then we may delete the registration or reservation
of your domain name or terminate your e-mail account without further notice. Any
such breach by you shall not be deemed to be excused simply because we did not act
earlier in response to that, or any other breach by you.
16. NO GUARANTEE
You agree that, by registration or reservation or transfer of your chosen
domain name, such registration or reservation or transfer does not confer immunity
from objection either to registration, reservation, transfer or use of the domain
name. The allotment of Order ID number and payment by you for your requested Domain
Name does not ensure that your requested Domain name is registered. Your domain
name is guaranteed as registered only when you receive a confirmation mail from
us, confirming registration of your domain name.
17. DISCLAIMER OF WARRANTIES
You agree and warrant that the information that you provide to us to register
or reserve your domain name or register for other Services is to the best of your
knowledge and belief, accurate and complete, and that any future changes to this
information will be provided immediately. You agree that your use of our Services
is solely at your own risk. You agree that such Service(s) is provided on an "as
is," "as available" basis, we expressly disclaim all warranties of any kind, whether
express or implied, including but not limited to the implied warranties of merchantability,
fitness for a particular purpose and non-infringement. We make no warranty that
the Services will meet your requirements, or that the Service(s) will be uninterrupted,
timely, secure, or error free; nor do we make any warranty as to the results that
may be obtained from the use of the Service(s) or as to the accuracy or reliability
of any information obtained through our e-mail service or that defects in the Services
software will be corrected. You understand and agree that any material and/or data
downloaded or otherwise obtained through the use of our e-mail service is done at
your own discretion and risk and that you will be solely responsible for any damage
to your computer system or loss of data that results from the download of such material
and/or data. We make no warranty regarding any goods or services purchased or obtained
through the e-mail service or any transactions entered into through the e-mail service.
No advice or information, whether oral or written, obtained by you from us or through
the e-mail service shall create any warranty not expressly made herein.
18. RIGHT OF REFUSAL
We, in our sole discretion, reserve the right to refuse to register or reserve
your chosen domain name or register you for other Services within thirty (30) calendar
days from receipt of your payment for such services. In the event we do not register
or reserve your domain name or register you for other Services within such thirty
(30) calendar days period, we agree to refund your applicable fee(s). You agree
that we shall not be liable to you for loss or damages that may result from our
refusal to register or reserve, or register you for other Services.
19. (A) SPECIFIC TO .BIZ TLD's
(1) .Biz Registrations: Registrations in the .biz TLD must
be used or intended to be used primarily for bona fide business or commercial purposes.
For purposes of the .biz Registration Restrictions ("Restrictions"), "bona fide
business or commercial use" shall mean the bona fide use or bona fide intent to
use the domain name or any content, software, materials, graphics or other information
thereon, to permit Internet users to access one or more host computers through the
DNS:
To exchange goods, services, or property of any kind;
In the ordinary course of trade or business; or
To facilitate (i) the exchange of goods, services, information,
or property of any kind; or, (ii) the ordinary course of trade or business.
Registering a domain name solely for the purposes of
(1) selling, trading or leasing the domain name for compensation, or
(2) the unsolicited offering to sell, trade or lease the domain name for compensation
shall not constitute a "bona fide business or commercial use" of that domain name.
(II) .Biz Certification: As a .biz domain name Registrant, you
hereby certify to the best of your knowledge that:
The registered domain name will be used primarily for bona fide business or commercial
purposes and not (i) exclusively for personal use; or (ii) solely for the purposes
of (1) selling, trading or leasing the domain name for compensation, or (2) the
unsolicited offering to sell, trade or lease the domain name for compensation. For
more information on the .biz restrictions, which are incorporated herein by reference
please see:
http://www.neulevel.biz/ardp/docs/reg_restrictions.html
The domain name Registrant has the authority to enter into the registration agreement;
and the registered domain name is reasonably related to the Registrant's business
or intended commercial purpose at the time of registration.
(III) Provision of Registration Data: As part of the registration
process, you are required to provide the registry operator with certain information
and to update this information to keep it current, complete and accurate. This information
includes (i) your full name, postal address, e-mail address, voice telephone number,
and fax number, if available; (ii) the name of an authorized person for contact
purposes, in the case of a Registrant that is an organization, association, or corporation;
(iii) the IP addresses of the primary name server and any secondary name server(s)
for the domain name; (iv) the corresponding names of those name servers; (v) the
full name, postal address, e-mail address, voice telephone number, and fax number,
if available, of the technical contact for the domain name; (vi) the full name,
postal address, e-mail address, voice telephone number, and fax number, if available,
of the administrative contact for the domain name; (vii) the name, postal address,
e-mail address, voice telephone number, and fax number, if available, of the billing
contact for the domain name; and (viii) any remark concerning the registered domain
name that should appear in the Whois directory. You agree and understand that the
foregoing registration data will be publicly available and accessible on the Whois
directory as required by ICANN/Registry Policy and may be sold in bulk in accordance
with the ICANN Accreditation Agreement (the "ICANN Agreement"), available at ICANN's
site.
Inaccurate or Unreliable Data: You hereby represent and warrant
that the data provided in the domain name registration application is true, correct,
up to date and complete and that you will continue to keep all the information provided
up-to-date. Your willful provision of inaccurate or unreliable information, your
willful failure to promptly update information provided to the registry operator,
or any failure to respond for over five calendar days to our inquiries addressed
to the e-mail address of the administrative, billing or technical contact then appearing
in the Whois directory with respect to a domain name concerning the accuracy of
contact details associated with any registration(s) or the registration of any domain
name(s) registered by or through you or your account, shall constitute a breach
of this Agreement. Any information collected by the registry operator concerning
an identified or identifiable natural person ("Personal Data") will be used in connection
with the registration of your domain name(s) and for the purposes of this Agreement
and as required or permitted by the ICANN Agreement or any ICANN/Registry Policy.
(IV) Domain Name Dispute Policy: If you reserved or registered
a .biz domain name through the registry operator, you agree to be bound by our current
domain name dispute policy that is incorporated herein and made a part of this Agreement
by reference. Please take time to familiarize yourself with that policy. In addition,
you hereby acknowledge that you have read and understood, and agree to be bound
by the terms and conditions of the following documents, as they may be amended from
time to time, which are hereby incorporated and made an integral part of this Agreement:
The Start-up Trademark Opposition Policy ("STOP"), available at: http://www.neulevel.com/countdown/stop.html ; and
The Restrictions Dispute Resolution Criteria and Rules, available at: http://www.neulevel.com/countdown/rdrp.html .
The STOP sets forth the terms and conditions in connection with a dispute between
a Registrant of a .biz domain name ("Registrant") with any third party (other than
registry operator or registrar) over the registration or the use of a .biz domain
name registered by Registrant that is subject to the Intellectual Property Claim
Service. The Intellectual Property Claim Service is a service introduced by Registry
Operator to notify a trademark or service mark holder ("Claimant") that a second-level
domain name has been registered in which that Claimant claims intellectual property
rights. In accordance with the STOP and its associated Rules, those Claimants will
have the right to challenge registrations through independent ICANN-accredited dispute
resolution providers.
The RDRP sets forth the terms under which any allegation that a domain name is not
used primarily for business or commercial purposes shall be enforced on a case-by-case,
fact specific basis by an independent ICANN-accredited dispute provider. None of
the violations of the Restrictions will be enforced directly by or through Registry
Operator. Registry Operator will not review, monitor, or otherwise verify that any
particular domain name is being used primarily for business or commercial purposes
or that a domain name is being used in compliance with the SUDRP or UDRP processes.
(V) Domain Name Dispute Policy Modifications : You agree that the
registry operator, in its sole discretion, may modify its dispute policy. The registry
operator will post any such revised policy on its Web site at least thirty (30)
calendar days before it becomes effective. You agree that, by maintaining the reservation
or registration of your domain name after modifications to the dispute policy become
effective, you have agreed to these modifications.
(VI) Reservation of Rights. Net4India and the .biz registry operator,
NeuLevel, Inc. expressly reserve the right to deny, cancel or transfer any registration
that it deems necessary, in its discretion, to protect the integrity and stability
of the registry, to comply with any applicable laws, government rules or requirements,
requests of law enforcement, in compliance with any dispute resolution process,
or to avoid any liability, civil or criminal, on the part of Net4India and/or NeuLevel,
Inc., as well as their affiliates, subsidiaries, officers, directors and employees.
Net4India and NeuLevel, Inc. also reserve the right to freeze a domain name during
resolution of a dispute.
19. (B) SPECIFIC TO .ASIA TLD
The terms and conditions, and any applicable Published Policies of .asia Domain
names by the DotAsia Organisation Limited(DotAsia), constitutes the entire agreement
between US and YOU for the registration of the .asia Domain Name and supersedes
all prior agreements, understandings and representations whether oral or written.
This domain name registration agreement ('Registration Agreement') is submitted
by you (‘The Registrant’) for registration with the Net 4 India Ltd ('The registrar')
for the purpose of registering a .asia domain name with the registry (DotAsia Organisation
Ltd).
I. Recital
a) Registrar: means and includes Net4 India Ltd
b) Registrant: means You the applicant
c) Registry/Registry Administrator: means and includes DotAsia Organisation Ltd
d) Charter Eligibility Declaration Contract: Is a Charter Eligibility Declaration
(CED) contract that is designated to make the declaration that it meets the charter
Eligibility for registering a .asia domain name. Such declaration is made by warrant
and representation of the registrant.
(Click here to see Charter Eligibility Policies)
II. Registration
2.1 In addition to the above information which Registrant's must provide generally,
as part of the application process for the different Sunrise and Landrush registration
periods, Registrants must provide detailed information, and in some cases supporting
documentation, to prove their eligibility for .asia domains during those particular
phases. This information and documentation required varies, depending on the Sunrise
or Landrush registration phase applied for, but includes those relevant to:
a) Various details relating to the Registrant's registration as an eligible entity;
b) Various details relating to the Registrant's registered trade or service marks;
c) Demonstrable usage of the registrant's registered trade or service mark (which
may require documents certified by a Notary Public or legal practitioner); and
d) Various details relating to the locality of the Registrant and the CED Contact.
Any documentation provided to the Registry Administrator must be provided in English
language (or Registrant will need to arrange for a certified translation into English
language).
2.2 The Registrant acknowledges and agrees that the registration data described
above will be made publicly available by the Registry Administrator on the WHOIS
directory.
2.3 If the Registrant is a natural person, the Registrant contact information published
is restricted to the email address, unless the Registrant requests otherwise, and
to the language selected for the dispute resolution rules and the Registrant agrees
that he/she has been informed that Registrant may use a specific functional e-mail
address for publication in the WHOIS directory as an alternative to using their
personal e-mail address.
2.4 Registrant agrees to the use, copying, distribution, publication, modification
and other processing of its personal data by the Registry Administrator and its
designees and agents in a manner consistent with the purposes specified by DotAsia's
Personal Data handling policies and with relevant local data protection and privacy
laws and requirements.
2.5 Registrant warrants that it will immediately correct and update the registration
information for its .asia domain during the term of this Registration Agreement.
2.6 Registrant grants Registrar and the Registry Administrator a non-exclusive,
non-transferable, limited license to Registrant's registration data as required
for the Registry Administrator's operation of the .asia registry.
III. Registrant Covenants
2.1 In addition to the above information which Registrant's must provide generally,
as part of the application process for the different Sunrise and Landrush registration
periods, Registrants must provide detailed information, and in some cases supporting
documentation, to prove their eligibility for .asia domains during those particular
phases. This information and documentation required varies, depending on the Sunrise
or Landrush registration phase applied for, but includes those relevant to:
a) Various details relating to the Registrant's registration as an eligible entity;
b) Various details relating to the Registrant's registered trade or service marks;
c) Demonstrable usage of the registrant's registered trade or service mark (which
may require documents certified by a Notary Public or legal practitioner); and
d) Various details relating to the locality of the Registrant and the CED Contact.
Any documentation provided to the Registry Administrator must be provided in English
language (or Registrant will need to arrange for a certified translation into English
language).
2.2 The Registrant acknowledges and agrees that the registration data described
above will be made publicly available by the Registry Administrator on the WHOIS
directory.
2.3 If the Registrant is a natural person, the Registrant contact information published
is restricted to the email address, unless the Registrant requests otherwise, and
to the language selected for the dispute resolution rules and the Registrant agrees
that he/she has been informed that Registrant may use a specific functional e-mail
address for publication in the WHOIS directory as an alternative to using their
personal e-mail address.
2.4 Registrant agrees to the use, copying, distribution, publication, modification
and other processing of its personal data by the Registry Administrator and its
designees and agents in a manner consistent with the purposes specified by DotAsia's
Personal Data handling policies and with relevant local data protection and privacy
laws and requirements.
2.5 Registrant warrants that it will immediately correct and update the registration
information for its .asia domain during the term of this Registration Agreement.
2.6 Registrant grants Registrar and the Registry Administrator a non-exclusive,
non-transferable, limited license to Registrant's registration data as required
for the Registry Administrator's operation of the .asia registry.
IV. Acknowledgements, Agreements and Warranty
4.1 Registrant acknowledges and agrees with the following: (a) That it
is Registrant's responsibility to ensure that the domain name is renewed. Registrant
agrees, in addition to the indemnity above, to keep indemnified, release and hold
harmless registrar and the Registry Administrator, their directors, officers, employees
and agents, against any claim for damage or loss arising from any failure of Registrant's
domain name to be renewed by Registrar.
(b) That the .asia domain names will initially be received and registered by the
Registry Administrator during various different application phases, full details
of which are located on the DotAsia website located at http://www.dotasia.org/.
(c) That registrar does not guarantee that any .asia domain name applied for by
registrar on behalf of the Registrant will be successfully registered by the Registry
Administrator. The Registrant acknowledges that it will not take any action in respect
of its .asia domain name until the successful registration of that .asia domain
name is confirmed in writing to the Registrant.
(d) That registrar will submit Registrant's application for a .asia domain in the
phase that the Registrant selects on its application form.
(e) That there are certain pre-requisites to applying for a .asia domain (including,
but not limited to, certain requirements for entity and trade mark names, types
and registration dates, and the requirements for an eligible CED Contact) which
are set out in the policies documents on the DotAsia website located at http://www.dotasia.org/.
(f) That there are strict timeframes for registration during the different Sunrise
and Landrush phases and also strict timeframes for the submission of any necessary
or requested supporting documentation (both at time of application and during the
pre-registration verification period), and that it is Registrant's responsibility
to ensure it is aware of and complies with these strict timeframe requirements.
(g) That it is the responsibility of the registrant to ensure that all the supporting
documents pertaining to CED Contract shall reach the registrant along with photocopy
of the Order Code receipt within 7days of generation of Order Code. Failing which
Registrar will be bound to reject the applicant’s registration.
(h) That during the Sunrise and Landrush phases, certain application fees are payable,
which are non-refundable.
(i) That there is only very limited scope and opportunity to amend material provided
in an application for a .asia domain or request reconsideration of a rejected/failed
application for .asia domain registration, details of which are set out in the policies
documents on the DotAsia website located at http://www.dotasia.org/.
(j) That registrar is only responsible for submitting the initial domain application
to the Registry Administrator and that you (as the applicant/Registrant) are responsible
for all other correspondence with the Registry Administrator, including the submission
of supporting documents to the Registry Administrator and making any application
to the Registry Administrator for reconsideration of a failed application, unless
registrar (or one of its related entities) has specifically agreed in writing to
provide .asia domain registration services as part of broader corporate domain management
services to you.
(k) That due to the fact that verification and registration of applications for
domains in a previous phase of Sunrise may not have been finalised at commencement
of subsequent phases, it is not possible to know which domains are actually still
available at time of application for domain names and registrar is not responsible
for ascertaining the availability of a domain.
(l) That at the time of application for a .asia domain, the applicant/Registrant
must specify an Operations & Notifications (OPN) Contact to be the Registrant's
contact person who the Registry Administrator will send communications regarding
documentary evidence requests, auction invitations and reminders etc. regarding
the domain application.
(m) That there will be no WHOIS service available for .asia domain names during
the Sunrise period.
4.2 Registrant represents and warrants that:
(a) it will comply with all applicable standards, procedures, practices, laws, terms
and conditions, regulations, rules and policies (including any registration prerequisites)
of the Registry Administrator as updated from time to time on the DotAsia website
located at http://www.asia.org/ ('Requirements') in respect of its .asia domain
names;
(b) Neither the registration or renewal of a domain name, nor the manner in which
it is directly or indirectly used, infringes the legal rights of a third party.
Breach of this warranty will constitute a material breach;
(c) It meets and will continue to meet for the term of this Agreement the Charter
Eligibility Requirements as set out in the Registry Policies of the Registry Administrator
as updated from time to time on the DotAsia website located at http://policies.registry.asia/.
Registrant warrants that it will comply with all requirements placed upon it by
the Charter Eligibility Requirement and to provide appropriate evidence of such
compliance as and when required by Registrar or the Registry Administrator;
(d) It complies with and will continue to comply with for the term of this Agreement
the requirements, standards, policies, procedures and practices of the ICANN as
updated from time to time on the ICANN website located at www.icann.org/general/consensus-policies.htm
in respect of its asia domain names.
(e) It is of legal age and capacity to enter into this Agreement; and
(f) It will comply with all representations and warranties referred to in the Requirements.
4.3 Notwithstanding anything in this Registration Agreement to the contrary, the
Registry Administrator (DotAsia) is and shall be an intended third party beneficiary
of this Registration Agreement. As such, the parties to this Registration Agreement
acknowledge and agree that the third party beneficiary rights of DotAsia have vested
and that DotAsia has relied on its third party beneficiary rights under this Registration
Agreement in agreeing to Net 4 India Ltd being a registrar of the .asia TLD. Additionally,
the third party beneficiary rights of DotAsia shall survive any termination or expiration
of this Registration Agreement.
4.4 Registrant agrees to nominate one natural person or legal entity (the 'Charter
Eligibility Declaration Contact' or 'CED Contact') as a contact designated to make
a declaration that the Registrant meets the Charter Eligibility Requirement for
registering the .asia domain name requested (i.e. is a legal entity within the DotAsia
Community). Registrant acknowledges that Net 4 India Ltd will become the Charter
Eligibility Declaration (CED) Contact (the “CED Contact”) for the Registrant for
the limited purpose mentioned in .asia CED Contact Service Terms and Conditions.
Registrant acknowledges that there are risks associated with engaging a third party
to be its CED Contact, in the same way there are risks associated with providing
a third party with any
4.5 The Registrant accepts, represents and warrants that it has made known to the
CED contact, and the CED Contact has agreed, that that the Registrant and the CED
Contact will be jointly defined as the 'Registered Name Holder' and will be jointly
responsible for the Registrant's .asia domain name in relation to domain disputes
and other related disputes. The CED Contact is specifically expected to respond
and acknowledge dispute proceedings and refer the dispute to the Registrant. The
Registrant acknowledges that, regardless of the nomination of a CED Contact and
any arrangements or understanding with that CED Contact, the Registrant shall nevertheless
remain the operating contact for all operations and liabilities regarding the use
of the domain, including but not limited to domain transfer and updates, or in other
words be solely regarded as the Registered Domain Holder for general purposes.
4.6 The Registrant acknowledges, and warrants that it has made known to the CED
contact, and the CED Contact has agreed, that information submitted for the CED
Contact will be publicly accessible on WHOIS databases (with the exception of identification
numbers [i.e. for passports] etc).
V. Dispute Policy
a) Registrant agrees to submit to proceedings commenced under ICANN's Uniform
Domain Name Dispute Resolution Policy ('UDRP') and ICANN's Charter Eligibility Dispute
Resolution Policy ('CEDRP').
b) Registrant agrees that its .asia domain name registration is subject to the terms
of the Registry Administrator's current domain name dispute resolution rules and
policies as updated from time to time on the DotAsia website located at http://www.dotasia.org/
. Registrant acknowledges that it has read and understood and agrees to be bound
by the terms and conditions of the dispute resolution rules of the Registry Administrator
(as amended from time to time).
c) Registrant agrees that Registry Administrator may modify its .asia domain name
dispute resolution rules as described in paragraph (a) by posting any revisions
to the policy on the DotAsia website located at http://www.dotasia.org/. Registrant
agrees that by maintaining the reservation or registration of its .asia domain name
after modifications to the dispute resolution rules become effective, it has agreed
to the modifications.
d) Registrant agrees that if use of its .asia domain name registration is challenged
by a third party, it will be subject to the provisions of the .asia domain name
dispute resolution rules as described in paragraph (a) (as updated from time to
time), including any .asia registry policies incorporated by reference (if any).
Registrant agrees that if the Registry Administrator is notified that a complaint
has been filed with a judicial or administrative body regarding Registrant's use
of a .asia domain name registration, Registrant agrees not to make any changes to
its domain name record without the approval of the Registry Administrator. Registry
Administrator may not allow Registrant to make changes to such domain name record
until:
i. Directed to do so by the judicial or administrative body, or
ii. It receives notification by Registrant and the other party contesting the registration
that the dispute has been settled.
e) Registrant agrees that if it is subject to litigation regarding registration
and use of its .asia domain name registration, Registry Administrator may deposit
control of the domain name record into the registry of the judicial body by supplying
a party with a certificate handing control of the domain name to the relevant judicial
body from the Registry Administrator.
VI. Auctions
Registrant acknowledges that:
(a) Where there are two or more eligible (verified) applicants for the same .asia
domain name during the Sunrise Phase 2, Sunrise Phase 3 and Landrush registration
phases, all eligible applicants will be invited to bid for the Domain Name Applied
For in an online auction, with the domain name will be awarded to the highest bidder.
The applicant agrees to be bound by
Pools terms and conditions as fully set out at http://www.dotasia.pool.com/terms.aspx
(b) Details of the auction process and requirements are set out in the .ASIA Sunrise
Policies document on the DotAsia website located at
http://www.dotasia.org/. Registrant warrants that it has read, understands
and agrees to all auction processes, rules and requirements for the .asia auctions.
(c) Registrant will be solely responsible for all matters relating to any auction
process it is invited to or participates in, and that registrar will not be liable
and will not take part in any way (other than as required by its role as Registrar)
in any such auction process, unless registrar (or one of its related entities) and
Registrant have specifically agreed in writing that registrar (or one of its related
entities) will provide .asia Sunrise auction services to Registrant as part of broader
corporate domain management services provided to Registrant.
VII. Right of Refusal
Registrant acknowledges that the Registry Administrator policy may provide that
registration of certain domain names is prohibited. Registrar, in its sole discretion,
reserves the right to refuse to approve the Registration Agreement for any Registrant.
Registrant agrees that the submission of this Registration Agreement does not obligate
registrar to accept this Registration Agreement. Registrant agrees that registrar
is not liable for loss or damage that may result from registrar's refusal to accept
this Registration Agreement.
VIII. Change in Registrar
Registrant agrees that it can change its registrar for an existing domain
name only in accordance with Registry Administrator policy. Registrant agrees it
may not change its registrar for a period of sixty (60) days after initial registration
of the domain name with Net 4 India Ltd.
IX. Suspension, Cancellation, Transfer
Registrant agrees that registration of its domain name shall be subject
to denial, suspension, cancellation, hold or transfer by any Registry Administrator
procedure:
a) For the resolution of disputes concerning the domain name; or
b) In case of arbitration or court proceedings being commenced with respect to the
rights to the domain name; or
c) To correct mistakes by registrar or the Registry Administrator or the Registry
Services Provider in registering the domain name
X. Reservation by Registry Administrator
Registrant agrees that Registrar and Registry Administrator reserves the
right to deny, cancel, hold or transfer any .asia domain name registration which
either party deems necessary in its discretion: i. To protect the integrity and
stability of the Registry;
ii. To comply with any applicable laws, government rules or requirements, request
of law enforcement, or in compliance with any dispute resolution process;
iii. To avoid any liability, civil or criminal, on the part of Registrar or Registry
Administrator, their directors, officers, employees and agents;
iv. Where there is a breach of this Agreement;
v. to correct mistakes made by Registrar or the Registry Administrator in connection
with a .asia domain name registration. Registrar and Registry Administrator also
reserve the right to freeze a domain name during resolution of a dispute.
19. (C) SPECIFIC TO .ME ccTLD's
You represent and warrant that you meet the eligibility requirements of .me ccTLD.
You further agree to be bound by any registry rules, policies and agreements for
.me ccTLD. available at http://www.domain.me/index.php?page=6 and the rules available
and incorporated therein.
By registering the .me ccTLD with us you further agree to be bound by any registry
rules, policies and agreements for .me ccTLD which are incorporated and made part
of this agreement herein.
19. (D) SPECIFIC TO .TEL gTLD's
You represent and warrant that you meet the eligibility requirements of .tel gTLD.
By applying to register a .tel domain name through Net4, you unconditionally accept
and agree to be bound by all policies and terms and conditions for .tel Domain Names
which includes the following documents, as issued and amended by the Registry from
time to time: Sunrise Policy dated June 2008 (the "Sunrise Policy"), Sunrise Guide dated June 2008 (the "Sunrise Guide"),
the Acceptable Use Policy dated June 2008 (Landrush) and the Acceptable Use Policy dated June
2008 (the "General
Availability"), and any other related interpretive guidelines,
which are available on the Registry website at
www.telnic.com.
By registering the .tel gTLD with us, you further agree to be bound by any pertinent
rules or policies related to .tel gTLD that are featured on our website
www.net4.in or which may be amended/updated/published/ and or mailed by
us to you from time to time; and have been also incorporated herein and have been
made part of this agreement.
20. SEVERABILITY
You agree that the terms of this Agreement are severable. If any term or
provision is declared invalid or unenforceable, that term or provision will be construed
consistent with applicable law as nearly as possible to reflect the original intentions
of the parties, and the remaining terms and provisions will remain in full force
and effect.
21. NON-AGENCY
Nothing contained in this Agreement or the Dispute Policy shall be construed
as creating any agency, partnership, or other form of joint enterprise between the
parties.
22. HEADING
Heading used in this agreement are for reference purposes only and in no
way define, limit, construe or describe the scope or extent of such clause or in
any way affect this agreement.
23. NOTICE
You agree that, unless other instructions are posted on the Net4India's Web
site, any notices required to be given under this Agreement will be deemed to have
been given if delivered by email or fax, or sent by certified mail, return receipt
requested, or other recognized overnight delivery service to each of the parties
in accordance with the most current contact information you have provided to us.
All notices shall be effective upon receipt, except that email and fax notices shall
be effective upon transmission. Mail shall be sent to:
Net 4 India Limited
AB-11, Community Centre,
Safdarjung Enclave
New Delhi-110029
Fax No.- 91-11-41653217
Email- legal@net4india.net
24. NON-WAIVER
Our failure to require performance by the Registrant of any provision hereof
shall not affect the full right to require such performance at any time thereafter;
nor shall the waiver by us of a breach of any provision hereof be taken or held
to be a waiver of the provision itself.
25. ENTIRETY
You agree that this Agreement, the rules and policies published by us and
the Dispute Policy are the complete and exclusive agreement between you and us regarding
our Services. This Agreement and the Dispute Policy supersede all prior agreements
and understandings, whether established by custom, practice, policy or precedent.
26. GOVERNING LAW
This Agreement shall be governed and construed in accordance with the laws
of Union of India. Both parties agree to submit to the jurisdiction to the National
Capital Territory Region of Delhi.
27. INFANCY
You attest that you are of legal age to enter into this Agreement.
28. ACCEPTANCE OF AGREEMENT
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS
AND CONDITIONS AND AFTER AGREEING WITH ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT
AND DISPUTE POLICY YOU ARE FILLING DOMAIN NAME REGISTRATION FORM. YOU HAVE INDEPENDENTLY
EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE AFFILIATE NETWORK AND ARE NOT
RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN
THIS AGREEMENT.
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I (b) DOMAIN NAME DISPUTE POLICY
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The policy is between Net 4 India Limited and its customer (the domain-name holder
or registrant). Thus the policy uses "us”, “we" and "our" to refer to the registrar
and it uses "you" and "your" to refer to the domain name holder.
Uniform Domain Name Dispute Resolution Policy
(As Approved by ICANN on October 24, 1999)
1. PURPOSE
This Uniform Domain Name Dispute Resolution Policy (the "Policy"), which
has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"),
is incorporated by reference into your Registration Agreement, and sets forth the
terms and conditions in connection with a dispute between you and any party other
than us (the registrar) over the registration and use of an Internet domain name
registered by you. Proceedings under
Paragraph 4 of this Policy will be conducted according to the Rules
for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which
are available at www.icann.org/udrp/udrp-rules-24oct99.htm
, and the selected administrative-dispute-resolution service provider's supplemental
rules.
2. YOUR REPRESENTATION
By applying to register a domain name, or by asking us to maintain or renew
a domain name registration, you hereby represent and warrant to us that
(a) the statements that you made in your Registration Agreement
are complete and accurate;
(b) to your knowledge, the registration of the domain name will
not infringe upon or otherwise violate the rights of any third party;
(c) you are not registering the domain name for an unlawful purpose;
and
(d) you will not knowingly use the domain name in violation of
any applicable laws or regulations. It is your responsibility to determine whether
your domain name registration infringes or violates someone else's rights.
3. CANCELLATION, TRANSFERS AND CHANGES
We will cancel, transfer or otherwise make changes to domain name registrations
under the following circumstances:
a. subject to the provisions of Paragraph 8, on receipt of
written or appropriate electronic instructions from you or your authorized agent
to take such action;
b. on receipt of an order from a court or arbitral tribunal, in
each case of competent jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative Panel requiring
such action in any administrative proceeding to which you were a party and which
was conducted under this Policy or a later version of this Policy adopted by ICANN.
(See Paragraph 4(i) and (k) below.)
We may also cancel, transfer or otherwise make changes to a domain name registration
in accordance with the terms of your Registration Agreement or other legal requirements.
4. MANDATORY ADMINISTRATIVE PROCEEDING
This Paragraph sets forth the type of disputes for which you are required
to submit to a mandatory administrative proceeding. These proceedings will be conducted
before one of the administrative-dispute-resolution service providers listed at
www.icann.org/udrp/approved-providers.htm
.
a. Applicable Disputes: You are required to submit to a mandatory
administrative proceeding in the event that a third party (a "complainant") asserts
to the applicable Provider, in compliance with the Rules of Procedure, that
(i) your domain name is identical or confusingly similar to a trademark or service
mark in which the complainant has rights;
(ii) you have no rights or legitimate interests in respect of the domain name; and
(iii) your domain name has been registered and is being used in bad faith. In the
administrative proceeding, the complainant must prove that each of these three elements
is present.
b. Evidence of Registration and Use in Bad Faith: For the purposes
of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation,
if found by the Panel to be present, shall be evidence of the registration and use
of a domain name in bad faith:
(i) circumstances indicating that you have registered or you have acquired the domain
name primarily for the purpose of selling, renting, or otherwise transferring the
domain name registration to the complainant who is the owner of the trademark or
service mark or to a competitor of that complainant, for valuable consideration
in excess of your documented out-of-pocket costs directly related to the domain
name; or
(ii) you have registered the domain name in order to prevent the owner of the trademark
or service mark from reflecting the mark in a corresponding domain name, provided
that you have engaged in a pattern of such conduct; or
(iii) you have registered the domain name primarily for the purpose of disrupting
the business of a competitor; or
(iv) by using the domain name, you have intentionally attempted to attract, for
commercial gain, Internet users to your web site or other on-line location, by creating
a likelihood of confusion with the complainant's mark as to the source, sponsorship,
affiliation, or endorsement of your web site or location or of a product or service
on your web site or location.
c. How to Demonstrate Your Rights to and Legitimate Interests in the Domain
Name in Responding to a Complaint: When you receive a complaint, you
should refer to Paragraph 5 of the Rules of Procedure in determining how your response
should be prepared. Any of the following circumstances, in particular but without
limitation, if found by the Panel to be proved based on its evaluation of all evidence
presented, shall demonstrate your rights or legitimate interests to the domain name
for purposes of Paragraph 4(a)(ii):
(i) before any notice to you of the dispute, your use of, or demonstrable preparations
to use, the domain name or a name corresponding to the domain name in connection
with a bona fide offering of goods or services; or
(ii) you (as an individual, business, or other organization) have been commonly
known by the domain name, even if you have acquired no trademark or service mark
rights; or
(iii) you are making a legitimate noncommercial or fair use of the domain name,
without intent for commercial gain to misleadingly divert consumers or to tarnish
the trademark or service mark at issue.
d. Selection of Provider: The complainant shall select the Provider
from among those approved by ICANN by submitting the complaint to that Provider.
The selected Provider will administer the proceeding, except in cases of consolidation
as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and Appointment of Administrative Panel:
The Rules of Procedure state the process for initiating and conducting
a proceeding and for appointing the panel that will decide the dispute (the "Administrative
Panel").
f. Consolidation: In the event of multiple disputes between you
and a complainant, either you or the complainant may petition to consolidate the
disputes before a single Administrative Panel. This petition shall be made to the
first Administrative Panel appointed to hear a pending dispute between the parties.
This Administrative Panel may consolidate before it any or all such disputes in
its sole discretion, provided that the disputes, being consolidated, are governed
by this Policy or a later version of this Policy adopted by ICANN.
g. Fees: All fees charged by a Provider in connection with any
dispute before an Administrative Panel pursuant to this Policy shall be paid by
the complainant, except in cases where you elect to expand the Administrative Panel
from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure,
in which case all fees will be split evenly by you and the complainant.
h. Our Involvement in Administrative Proceedings: We do not, and
will not, participate in the administration or conduct of any proceeding before
an Administrative Panel. In addition, we will not be liable as a result of any decisions
rendered by the Administrative Panel.
i. Remedies: The remedies available to a complainant pursuant to
any proceeding before an Administrative Panel shall be limited to requiring the
cancellation of your domain name or the transfer of your domain name registration
to the complainant.
j. Notification and Publication: The Provider shall notify us of
any decision made by an Administrative Panel with respect to a domain name you have
registered with us. All decisions under this Policy will be published in full over
the Internet, except when an Administrative Panel determines in an exceptional case
to redact portions of its decision.
k. Availability of Court Proceedings: The mandatory administrative
proceeding requirements set forth in Paragraph 4 shall not prevent either you or
the complainant from submitting the dispute to a court of competent jurisdiction
for independent resolution before such mandatory administrative proceeding is commenced
or after such proceeding is concluded. If an Administrative Panel decides that your
domain name registration should be canceled or transferred, we will wait ten (10)
business days (as observed in the location of our principal office) after we are
informed by the applicable Provider of the Administrative Panel's decision before
implementing that decision. We will then implement the decision unless we have received
from you during that ten (10) business day period official documentation (such as
a copy of a complaint, file-stamped by the clerk of the court) that you have commenced
a lawsuit against the complainant in a jurisdiction to which the complainant has
submitted under Paragraph 3(b) (xiii) of the Rules of Procedure. (In general, that
jurisdiction is either the location of our principal office or of your address as
shown in our Whois database. See Paragraphs 1 and 3(b) (xiii) of the Rules of Procedure
for details.) If we receive such documentation within the ten (10) business day
period, we will not implement the Administrative Panel's decision, and we will take
no further action, until we receive (i) evidence satisfactory to us of a resolution
between the parties; (ii) evidence satisfactory to us that your lawsuit has been
dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your
lawsuit or ordering that you do not have the right to continue to use your domain
name.
5. ALL OTHER DISPUTES AND LITIGATION
All other disputes between you and any party other than us regarding your
domain name registration that are not brought pursuant to the mandatory administrative
proceeding provisions of Paragraph 4 shall be resolved between you and such other
party through any court, arbitration or other proceeding that may be available.
6. OUR INVOLVEMENT IN DISPUTES
We will not participate in any way in any dispute between you and any party
other than us regarding the registration and use of your domain name. You shall
not name us as a party or otherwise include us in any such proceeding. In the event
that we are named as a party in any such proceeding, we reserve the right to raise
any and all defenses deemed appropriate, and to take any other action necessary
to defend ourselves.
7. MAINTAINING THE STATUS QUO
We will not cancel, transfer, activate, deactivate, or otherwise change the
status of any domain name registration under this Policy except as provided in Paragraph
3 above.
8. TRANSFERS DURING A DISPUTE
a. Transfers of a Domain Name to a New Holder: You
may not transfer your domain name registration to another holder (i) during a pending
administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen
(15) business days (as observed in the location of our principal place of business)
after such proceeding is concluded; or (ii) during a pending court proceeding or
arbitration commenced regarding your domain name unless the party to whom the domain
name registration is being transferred agrees, in writing, to be bound by the decision
of the court or arbitrator. We reserve the right to cancel any transfer of a domain
name registration to another holder that is made in violation of this subparagraph.
b. Changing Registrars: You may not transfer your domain name registration
to another registrar during a pending administrative proceeding brought pursuant
to Paragraph 4 or for a period of fifteen (15) business days (as observed in the
location of our principal place of business) after such proceeding is concluded.
You may transfer administration of your domain name registration to another registrar
during a pending court action or arbitration, provided that the domain name you
have registered with us shall continue to be subject to the proceedings commenced
against you in accordance with the terms of this Policy. In the event that you transfer
a domain name registration to us during the pendency of a court action or arbitration,
such dispute shall remain subject to the domain name dispute policy of the registrar
from which the domain name registration was transferred.
9. POLICY MODIFICATION
We reserve the right to modify this Policy at any time with the permission
of ICANN. We will post our revised Policy
at least thirty
(30) calendar days before it becomes effective.
Unless this Policy has already been invoked by the
submission of a complaint to a Provider, in which
event the version of the Policy in effect at the
time it was invoked will apply to you until the
dispute is over, all such changes will be binding
upon you with respect to any domain name
registration dispute, whether the dispute arose
before, on or after the effective date of our
change. In the event that you object to a change
in this Policy, your sole remedy is to cancel your
domain name registration with us, provided that
you will not be entitled to refund
of fees paid to us. The revised Policy
will apply to you until you cancel your domain
name registration.
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II WEBSITE HOSTING
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1. AGREEMENT
In this service Agreement ("Agreement") “you” and “your” refer to each customer,
“we”, “us” and “our” refer to Net 4 India Ltd. (hereinafter referred to as "Net4India")
and services refer to the web hosting service provided by us. This Agreement explains
our obligation to you and explains your obligation to us for web hosting service.
By using the services under this Agreement, you acknowledge that you have read and
that you agree to be bound by all the terms and conditions of this Agreement and
any pertinent rules or policies that are or may be published / mailed by us.
2. SERVICES
''Net4India" has agreed to provide Web Hosting services to the ''Client'' on receipt
of fee as applicable on the date of applying for the service, renewal, etc.
3. FEES & PAYMENT
As consideration for the services you have selected, you agree to pay us the applicable
service(s) fees. All fees payable hereunder are non-refundable unless we provide
otherwise. As further consideration for the Services, you agree to:
(1) provide current, complete and accurate information about you,
as required by the registration process; and
(2) maintain and update this information, as needed, to keep it
current, complete and accurate. All such information shall be referred to as account
information ("Account Information"). You hereby grant us the right to disclose to
third parties such Account Information. The Registrant, by completing and submitting
the Web Hosting Agreement ("Agreement"), represents that the statements in its application
are true and so far as the Registrant is aware, does not interfere with or infringe
upon the rights of any third party. The Registrant also represents that the Web
hosting is not done for any unlawful purpose.
All payments are to be made through Cheque/ Bank Draft in favour of "Net
4 India Ltd." payable at New Delhi and are to be sent at the mailing address as
mentioned in this Agreement by courier/registered post. The payments are required
to be paid in advance otherwise "Net4India" would not proceed with providing of
its Services. No outstation cheques are accepted. In case payment is
made by Credit Card, then the registrant is required to send at the sole discretion
of Net4India, where it deems fit a Confirmation Letter duly signed by him through
fax/courier/registered post. Net4India reserves the right to stop the services,
in case the confirmation letter, as required, is not received back within 10 days
of allotment of Order ID Number.
Your requested space for web hosting will not be booked on our server unless we
receive actual payment of the registration or renewal or reasonable assurance of
payment of the registration or renewal from some other entity (such reasonable assurance
as determined by "Net4India" at its sole discretion).
In the event of a charge back by a credit card company or dishonor of cheque / demand
draft in connection with your payment of the registration or renewal fee, you acknowledge
and agree that "Net4India" can stop providing the services relating to Web hosting,
unless it receives the due payment along with the administrative charges. We will
reinstate any such registration solely at our discretion, and subject to our receipt
of the applicable registration, renewal or transfer fee.
We will try to notify thirty (30) days prior to when a renewal fee is due. (We owe
no responsibility if we fail to notify prior to due date. You are requested to make
the payment as and when due and further request not to rely on our mail for reminding
you to make the payment). Should a renewal fee go unpaid within the time specified
regarding renewal, the registration will be cancelled. Payment must be made by cheque/demand
draft/credit card or such other method as we may indicate in the registration application
or renewal form. We will renew the registration for the term specified provided
your credit card or other billing information is available and up to date, unless
you instruct us otherwise within the time specified. If your billing information
is not accurate and you wish to renew the registration, we will contact you to update
this information and charge you accordingly.
In case the requisite payment is not received since it is due, then we can stop
providing services to you and the stoppage of service due to non payment or any
other reason attributable to you can not be held as " intent to cause wrongful loss
or damage to the public or any person and neither it can be constructed to diminish
the value or utility or affect you injuriously'. Discontinuance of service by "Net4India"
due to non payment of dues or any other reason attributable to you do not amount
to Hacking under Section 66 of the Information Technology Act, 2000.
4. TERM AND TERMINATION
a) The term of this Agreement shall begin on the date of signing
of this Agreement and shall continue in effect till the final delivery of the service.
b) The ‘‘Client’’ can terminate the service/s provided/to be provided
by ‘‘Net4India’’ by giving a prior 30 days notice.
c) In case of termination of contract initiated by the ‘‘Client’’,
the ‘‘Client’’ is required to settle the full payment for the engagement period
fees and other incidental expenses incurred by us.
d) ‘‘Net4India’’ can terminate the services provided/to be provided
to the ‘‘Client’’ if ‘‘Client’’ becomes insolvent, delinquent, unable to pay its
debt or violates any term/s and condition/s of this Agreement.
5. CLIENT COVENANTS
We cannot check to see whether the web site hosted by you on our server infringes
legal rights of others. We urge you to investigate and ensure that web site hosted
by you do not infringe the legal right of others. During the period that '"Net4India"'
provides Web Hosting service, ''Client'' shall not distribute on the website any
content that:
(a) infringes on the intellectual property rights of any third
party or any rights of publicity or privacy;
(b) violates any law, statute, ordinance or regulation;
(c) is defamatory, trade libellous, unlawfully threatening or unlawfully
harassing;
(d) is obscene, pornographic or indecent; or
(e) contains viruses or other computer programming routines that
are intended to damage or detrimentally interfere with any system, data or personal
information;
(f) under no circumstances unsolicited message/s of communication
in any form (SPAM) shall be sent by the client to any third party. Neither shall
the client send any communication to any of its client which is not desired by him.
If we receive any complaint from any third party that they have received unsolicited
communication, then we shall terminate the services immediately, without giving
any notice. If the service is terminated due to SPAMMING, then we shall not be liable
for any damages neither shall be refund any amount received towards service fee.
"Net4India" shall terminate the services immediately without assigning any reason
if the client does not follow the client covenants as stated above.
6. INDEMNITY
'Client' shall indemnify, defend and hold '"Net4India"' harmless against any third
party claim, action, suit or proceeding alleging any breach of the 'Client Covenants'
as stated in clause 5 or arising from errors or inaccuracies in the content.
'Client' shall indemnify '"Net4India"', its officers, directors, employees, agents
or its affiliates for all losses, damages, liabilities and all reasonable expenses
and costs incurred by "Net4India" as a result of a judgement entered against "Net4India"
in any such claim, action, suit or proceeding. "Net4India" can stop providing the
services to the Client on received of complaint by the third party regarding the
violation of Client Covenants.
7. CONFIDENTIAL INFORMATION
Information considered proprietary or confidential by either "Net4India" or ''Client''
which is delivered or disclosed pursuant to or in connection with this Agreement
and identified as such by the disclosing party ("Confidential Information") shall
be used solely for the purposes of this Agreement and shall not be otherwise disclosed
without the prior written consent of the disclosing party. Confidential information
will be kept in confidence and protected from disclosure to unauthorized persons
to the same extent the receiving party protects its own confidential information,
but in no event shall be liable for the disclosure or use of proprietary information
which is publicly known, other than by breach hereof; is obtained without restriction
by the recipient on a non-confidential basis from a third party lawfully possessing
and lawfully entitled to disclose such information; is previously known by the recipient;
is at any time, developed by recipient independently of any disclosures hereunder;
or, is required to be disclosed by a governmental entity having jurisdiction over
the recipient. If either party is required to disclose any proprietary information
of the other party, it shall provide notice thereof to the other party in a timely
fashion so that the other party may avail itself of any procedures or remedies to
protect or avoid such disclosure.
8. LIMITATION OF LIABILITY
a) Notwithstanding anything contained herein to the contrary, "Net4India"
shall not be liable to the ''Client'' or any third person for any delay or default
in performing its obligations hereunder is caused by force majeure, such as wars
or insurrections, riots, acts of governments, riots, strikes, work stoppages, labour
troubles, fire, explosions, earthquake, flood, embargoes and/ or inability to obtain
materials, acts of God, electricity failure, telephone disruption, policy change
by Government of India/Department of Telecom/other related department or other cause
outside the reasonable control of '"Net4India"'. "Net4" and its officers, directors
or employees shall not be liable in any event for loss of anticipated profits, loss
by reason of shutdown, or interruption of service or other consequential loss or
damage of any nature arising from any cause whatsoever even if "Net4India" has been
advised of the possibility of such damages.
b) Under no circumstances aggregate liability payable by ''Net4India''
will exceed the total fee received from the ''Client'' under this Agreement.
9. OUTSOURCING
The ''Client'' hereby agrees not to circumvent and engage any other independent
contractor for rendering services similar to that agreed herein during the engagement
period.
10. NON-SOLICITATION
''Client'' shall not hire or contract any of "Net4India's" employees for a period
of two (2) year following the termination or cancellation of this Agreement. ''Client''
can not hire or contract any of the "Net4India's" employees during the period of
this Agreement.
11. GENERAL
A. Domain Name: If ''Client'' wishes to register a domain name
for the web site, "Net4India" shall co-operate with ''Client'' in registering the
domain name. ''Client'' shall be paying all fees for registration (both initial
and annual) of domain name. As between ''Client'' and "Net4India", ''Client'' shall
own all right, title and interest in and to the domain name.
As part of the web hosting services provided under this Agreement, "Net4India" will
provide Domain Name Server assistance. No representation or warranties are made
by "Net4India" as to the DNS service provided to the ''Client'' under this Agreement
(pursuant to the disclaimers stated in this Agreement) where ''Client'' arranges
for a third party to provide DNS and/or E-Mail service. ''Client'' agrees to hold
"Net4India" harmless from any errors made as a result of third party's management
of the ''Client’s” DNS and/or E-Mail service. If a third party provides DNS and/or
E-Mail service for ''Client'', and ''Client'' needs additional services from Provider
concerning ''Client’s” DNS and /or E-Mail service, additional services will be provided
by "Net4India" at "Net4India's" then hourly rate.
Note: Our domain name terms and conditions shall govern Domain
Name registration. You are requested to familiarize yourself with the domain terms
and conditions as given in our site.
B. Performance: "Net4India" will not be responsible for refunding
any fees paid by ''Client''.
C. Cancellation of Web Hosting : Net4India can terminate the services
provided to the Client, if it is found by Net4India that the Client is utilizing
more than the sanctioned space. Upon the cancellation of the provision of the Website
hosting service to ''Client'' or termination of this Agreement, "Net4India" shall:
(i) replace the home page of the web site with a standard error
message at no charge to ''Client''; (ii) upon ''Client’s'' request,
provide a forwarding address on the website for "Net4India's" standard fees Rs.
2,000.00 which shall be payable in advance; (iii) upon ''Client’s''
request, provide to ''Client'' one copy of the website, in object code format for
a fee of Rs. 5,000.00 which shall be payable in advance. If upon termination of
this Agreement or cancellation of the provision of the website Hosting service to
''Client'', ''Client'' notifies "Net4India" that it wishes to transfer the hosting
of the website to another company, "Net4India" shall promptly comply with the transfer
request from the other company if ''Client'' is not then delinquent with respect
to any amount payable under this Agreement. Upon payment to "Net4India" of the delinquent
amounts, if any, "Net4India" shall promptly comply with the request.
D. Modification: "Net4India" at its sole discretion modify the
service as provided. "Net4India" at the time of renewal can at its sole discretion
withdraw, reduce or continue with the additional services offered to the customers
before.
12. AGENTS
You agree that, if an agent for you (i.e. and Internet Service Provider, Web design
company, employee, etc) purchased our services on your behalf, you are nonetheless
bound as a principal by all the terms and conditions herein.
To the terms and conditions contained in the Dispute Policy. When we are threatened
with suit by a third party, we may seek written assurances from you concerning your
promise to indemnify us; your failure to provide those assurances may be considered
by us to be a breach of your Agreement and may result in deactivation of your domain
name.
13. ANNOUNCEMENTS
We reserve the right to distribute information to you that is pertinent to the quality
or operation of our services and those of our service partners. These announcements
will be predominately informative in nature and may include notices describing changes,
upgrades, new products or other information to add security or to enhance your identity
on the internet.
14. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS. "NET4INDIA" EXPRESSLY DISCLAIMS
ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT
AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.
"NET4INDIA" DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR
ERROR FREE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS.
15. GOVERNING LAW
This Agreement will be governed and construed in accordance with the laws of Union
of India. Both parties agree to submit to jurisdiction to the National Capital Territory
Region of Delhi.
16. SEVERABILITY
If any provision of this Agreement is held to be invalid or unenforceable for any
reason, the remaining provisions will continue in full force without being impaired
or invalidated in any way. The parties agree to replace any invalid provision with
a valid provision that most closely approximates the intent and economic effect
of the invalid provision. The waiver of either party of a breach of any provision
of this Agreement will not operate or be interpreted as a waiver of any other or
subsequent breach.
17. HEADING
Heading used in this Agreement are for reference purposes only and in no way define,
limit, construe or describe the scope or extent of such section or in any way affect
this Agreement.
18. ASSIGNMENT
The parties' rights and obligations will bind and inure to the benefit of their
respective successors and assignees.
19. INDEPENDENT CONTRACTORS
The parties to this Agreement are independent contractors, and no agency, partnership,
joint venture or employee-employer relationship is intended or created by this Agreement.
Neither party shall have power to obligate or bind the other party. Personnel supplied
by "Net4India" shall work exclusively for "Net4India" and shall not, for any purpose,
be considered employees or agents of ''Client''. "Net4India" assumes full responsibility
for the acts of such personnel while performing services hereunder and shall be
solely responsible for their supervision, direction and control, compensation, benefits
and taxes.
20. NOTICE
Any notices required or permitted hereunder shall be given to the appropriate party
at the address specified below or at such other address as the party shall specify
in writing. Such notice shall be deemed given: upon personal delivery; if sent by
telephone facsimile, upon confirmation of receipt; or if sent by registered mail
or courier, postage prepaid, 5 days after the date of mailing. Mail shall be sent
to:
Net 4 India Limited
AB-11, Community Centre
Safdarjung Enclave
New Delhi-110029
Fax No.- 91-11-41653217
Email- legal@net4india.net
21. ENTIRE AGREEMENT
This Agreement sets forth the entire understanding and Agreement of the parties
and supersede any and all oral or written Agreements or understandings between the
parties as to the subject matter of this Agreement. It can be changed only by a
writing signed by both parties. Neither parties is relying upon any warranties,
representations, assurances or inducements not expressly set forth herein.
22. INFANCY
You attest that you are of legal age to enter into this Agreement.
23. ACCEPTANCE OF AGREEMENT
You acknowledge that you have read this Agreement and agree to all its terms and
conditions. You have independently evaluated the desirability of participating in
the affiliate network and are not relying on any representation, guarantee or Statement
other than as set forth in this Agreement.
(I accept) (I don't accept)
Annexure-I
For Payment of Credit Card
Since the amount of the transaction is large, to avoid inconvenience to both of
us arising out of repudiation and refusal of payments due to any reason by the banks,
we request you to please fill up the following and courier/fax/register post it
to us at the earliest in order to continue/provide our services.
Confirmation Letter
I confirm having booked the services of Net 4 India Ltd. vide my order no.___________
and authorize Net 4 India Ltd. or their duly appointed agent to debit my credit
card account with Rs. ________________.
Name:
Address:
House No.:
Street:
City:
State:
Pin Code:
Phone:
Credit Card No.:
Signature:
Date:
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III CYBER WALLET
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1. AGREEMENT
1. DEFINITIONS
In these Terms and Conditions, the following words and phrases
have the meaning stated hereunder unless indicated otherwise:
a)“Cyber Wallet” shall mean an account of the Partner with Net 4 which is
designated as an eligible account by Net 4 for availing the various facility/services
provided by Net 4 to a Partner.
b) “Facility” or “Services” shall mean the facility of availing various services
of Net 4 like domain name registration, web hosting, email services and lease line
by the Partner on payment c)“Application” shall mean application prescribed
by Net 4 for availing the Facility.
d)“Agreement” shall mean Partner Agreement executed between Net 4 and Partner
pursuant to which partner has agreed to maintain an advance deposit in Cyber Wallet
through which the Partner may requests for debiting payments in lieu of the services
being availed by him.
e) “Partner” shall mean Client having an Account and requesting for availing
the Services through an Application.
f) “Net 4” refers to Net 4 India Limited, a company incorporated under the
Companies Act,1956 and having its registered office at AB-11, Community Centre,
Safdurjung Enclave, New Delhi-110029.
g)“Instruction” shall include online payment instruction of the Partner to
Net 4 for making payments out of the funds held in the Cyber Wallet.
h) ”Pooling of Balances” shall mean mapping by Net 4 of Partner's deposit
to cyber wallet in its system in such a way that the aggregate of balances available
is pooled together and made available for execution of Instructions given by the
Partner. i)“Website” refers to the website owned, established and maintained
by Net 4 India at the URL www.net4.in and net4domains.
2. APPLICABILITY
The Partner shall by applying for or availing of the Facility,
acknowledges as having read, understood and accepted these Terms & Conditions
governing Cyber Wallet.
3. PAYMENTS
a) The Partner shall be solely liable for maintaining sufficient
funds in the Cyber Wallet so as to enable Net 4 to provide the said Facility.
b) Partner acknowledges that its Cyber wallet shall be a virtual account
for purchasing various Net 4 services.
c) The Partner acknowledges that for availing the Facility, the Client shall
not specify any sequence/order in which the funds needed to be remitted from his
Cyber Wallet.
d) Multiple Instructions will be honored depending upon the aggregate balance
available in the Cyber Wallet at the relevant time and Net 4 does not guarantee’s
the closing of Instructions in any particular order or combination.
e) The Partner agrees that under the said Facility, Net 4 shall honor the
Instructions based on the aggregate amount reflected in the Cyber wallet.
f) Net 4 is not responsible/ liable for unwinding any transactions or honored
Instructions on account of any insolvency or liquidation of the Partner or any of
its customers.
g) The Partner agrees that access to the Cyber Wallet would be subject to
the terms and conditions of the agreement executed between Net 4 and the Partner,
which can be amended from time to time to which Partner agrees and undertakes to
abide by such terms and conditions.
h) The Partner agrees that Net 4 shall be entitled to rely on any communication
through the Cyber Wallet on an “as is” basis without any obligation or duty to enquire
into the genuineness or correctness of such communication and all such communications
shall bind the Partner.
4.DEBIT BALANCE
If for whatever reasons the Cyber Wallet has a debit balance, Partner shall pay
interest and other charges as may be decided by Net 4 in accordance with the prevalent
rates and practice. 5.REPRESENTATIONS AND WARRANTIES The Partner represents to Net
4 that:
a) The Partner has full power to perform its obligations in accordance with
these Terms and Conditions and has taken all necessary action, including all internal
and corporate approvals, for execution of the Application and availing of the Facility.
b) The Partner shall be solely responsible for any acts, errors, omission
or fraud on the part of its employees or agents.
c) The Partner hereby unconditionally and irrevocably authorizes Net 4 to
reverse any credit entry in the Cyber Wallet, if the same has been wrongly credited
to the Account or paid to the Partner or any person on behalf of the Partner.
e) The Partner agrees and undertakes to duly comply with its obligations
in terms of the processes as detailed in Agreement executed with Net 4.
f) Net 4 shall not be liable either legally or financially for any inaccuracy,
error or delay in, or omission due to any act or omission by Net 4 due to “force
majeure” (e.g., flood, extraordinary weather condition, earthquake or other act
of God, fire, war, insurrection, riot, labour dispute, accident, action of government,
communications, power failure, equipment or software malfunction) or any other cause
beyond the reasonable control of Net 4 and in case of tampering and unauthorized
access to providing of Instruction, Instructions that are fraudulently or mistakenly
written, altered or sent, and that the Instruction may not be received in whole
or in part by the intended recipient.
6. MISCELLANEOUS
Net 4 shall have the absolute discretion to amend or supplement any of the Terms
and Conditions, features and benefits offered on the Services including, without
limitation to, changes which affect charges or rates and methods of calculation
at any time. The Partner shall be liable for all charges incurred and all other
obligations under these revised Terms and Conditions until all the amounts under
the Services so provided by Net 4 are repaid in full. Net 4 may communicate the
amended Terms by hosting the same on its website or in any other manner as decided
by Net 4. The Partner shall be responsible for regularly reviewing these Terms and
Conditions including amendments thereto as may be posted on the website of Net 4
and shall be deemed to have accepted the amended Terms and Conditions by continuing
to use the 7. SERVICES
Net 4 may terminate and/or suspend the Services as provided hereunder at its sole
discretion any time without any prior intimation/notice to the Client.
8. DISCLAIMER
Net 4 shall use best efforts in providing facility to the Partner.Net 4 shall not
be liable for any non-compliance of any applicable rules and regulations by the
Partner in connection with the Facility. Net 4 makes no express or implied warranty
with respect to the Facility. Net 4 makes no warranty that (i) the Facility will
meet all the requirements of the Partner; or (ii) the Facility will be uninterrupted
or timely. The Partner shall be solely responsible for the Instructions and for
safekeeping and security of the instruments.
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IV EMAIL
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1. AGREEMENT
In this service Agreement (“Agreement”) “you” and “your” refer to each customer,
“we”, “us” and “our” refer to Net 4 India Ltd. (hereinafter referred to as "Net4India")
and services refer to the various EMAIL service provided by us. This Agreement explains
our obligation to you and explains your obligation to us for WEBMAIL service. By
using the services under this Agreement, you acknowledge that you have read and
agree to be bound by all the terms and conditions of this Agreement and any pertinent
rules or policies that are featured on our website www.net4.in or may be amended/
updated or published/ mailed by us from time to time.
2. SERVICES
Net4India has agreed to provide EMAIL services to you on charges as may be applicable
on the services selected by you. The EMAIL service is only provided for circumscribed
purposes as per the plan selected by you and is device dependent, based on the transmit
and receive capacity of individual customer device in case of EXMAIL Service.
3. TERM
You agree to subscribe to EMAIL services for the minimum subscription for 1 year.
4. PAYMENTS
On subscription of EMAIL services you agree to make advance payments for the services
(Inclusive of applicable taxes) as per the accepted payment plan.
5. TERMINATION OF SERVICE
Non renewal of EMAIL service on expiry of term shall result in termination
of services. Your payment and other obligations under this agreement are not suspended
or otherwise affected by failure to access and/or use of a service (in whole or
in part) by you. We have no obligation to you after any termination or deactivation
of a EMAIL account or services under this agreement.
6. CUSTOMER OBLIGATION AND DUTIES
- You must use the services in accordance with the terms mentioned herein; for lawful
purposes; in accordance with all applicable local, national laws and regulations;
and for the purposes for which they are designed.
- When you use our services, you agree that-
- you will directly or indirectly not do anything which violates any terms;
- send junk mails, spam or any unsolicited mails; change your identity to send bulk
mail
- make any misrepresentation including (without limitation)deceive, mislead, defraud
or otherwise make misrepresentations to any person regarding any fact or circumstance;
- impersonate or attempt to impersonate or otherwise misrepresent your identity to
any person for whatever purpose or create a false identity mobile phone address
or header;
- change the content of communications received by you and thereafter forwarding same
to others without indicating the nature of the changes; and
- forge or otherwise manipulate origination details and data on any electronic data
message with a view to disguising or deleting the origin of anything transmitted
using our service;
- transmit anything (including (without limitation) words and images) which
is defamatory, discriminatory, obscene, lewd, offensive, threatening, abusive, harassing,
harmful, hateful or which contains child or violent pornography, religious or racial
slurs or threatens or encourages bodily harm or the like or which may violate any
person's rights regardless of whether such content is accessed, transmitted, propagated,
distributed, created or stored in a public or private context;
- commit fraud or solicit or induce any person to participate in any commercial or
non-commercial activities which are in the nature of a financial scam, "pyramid
schemes" or "chain letters";
- violate or infringe any intellectual property rights;
- do anything which does or may damage, impair, overburden or disable any system
of any person (including us) using our services;
- interfere with another user's use and enjoyment of the service or of similar
services;
- interfere with or disrupt networks connected to the service or violate the
regulations, policies or procedures of such networks; or
- compromise or tamper with the security of our or any other person's software,
hardware, systems, networks or services;
- transmit any computer code which is designed to harm the operation of any
software, hardware or network, including (without limitation) viruses, Trojan horses,
worms, time bombs and cancel bots;
- harvest or collect information about others, including email addresses, without
their consent for any reason;
- violate the privacy of any person;
- reproduce, replicate, copy, sell or re-sell any of our services or any part
thereof (including (without limitation) websites and web pages, or any services
that constitute the provision of telecommunications services in terms of applicable
legislation); or the information or data contained in our services;
- repeatedly or in a rapid manner transmit content in such a manner as to have the
effect of harassing a recipient;
- transmit content that you do not own or do not have the right to publish or
distribute;
- access any of our services or any similar service of any third party or any
network without authorization or through hacking, password mining or any other means;
- perform any illegal activities including (without limitation) promoting or
facilitating access to, use of or sale of dangerous substances or devices;
- help any third party to do any of the above.
- You must remove your number from our website www.net4.in
if you do not wish to use our services.
7. INTERCEPTION OF COMMUNICATION
By subscribing to or using a service, you agree that -
- We may intercept, block, filter, read and monitor any communication you make to
the extent allowed by law for the purpose of conducting our business and securing
our systems.
- We may report or disclose your Name, address, number etc and other details to the
statutory authority or controlling body.
8. INDEMNITY
"You" shall indemnify, defend and hold ‘‘Net4India’’ harmless against any third
party claim, action, suit or proceeding alleging any breach of the ‘Customer Obligation
and duties’ as stated in clause 6 or arising from errors or inaccuracies in the
content. "You" shall indemnify ‘‘Net4India’’, its officers, directors, employees,
agents or its affiliates for all losses, damages, liabilities and all reasonable
expenses and costs incurred by ‘Net4India’ as a result of a judgment entered against
"Net4India" in any such claim, action, suit or proceeding. "Net4India" can stop
providing the services to the "You" if we receive a complaint by the third party
regarding the violation of Customers Obligations and duties.
9. LIMITATION OF LIABILITY
i) Notwithstanding anything contained herein to the contrary, "Net4India" shall
not be liable to the ‘‘Client’’ or any third person for any delay or default in
performing its obligations hereunder if caused by force majeure, such as wars or
insurrections, riots, acts of governments, riots, strikes, work stoppages, labour
troubles, fire, explosions, earthquake, flood, embargoes and/ or inability to obtain
materials, acts of God, electricity failure, telephone disruption, policy change
by Government of India/Department of Telecom/other related department or other cause
outside the reasonable control of ‘‘Net4India’’. ‘‘Net4India’’ and its officers,
directors or employees shall not be liable in any event for loss of anticipated
profits, loss by reason of shutdown, or interruption of service or other consequential
loss or damage of any nature arising from any cause whatsoever even if ‘Net4India’
has been advised of the possibility of such damages. ii) Under no circumstances
aggregate liability payable by ‘‘Net4India’’ will exceed the total fee received
from the ‘‘Client’’ under this Agreement. iii) "Net4India" shall not be responsible
for any claimed damages, including incidental and consequential damages, which may
arise out of loss or corruption of data during transit or storage on Net4India's
Mail servers.
10. AGENTS
You agree that, if an agent for you (i.e. and Internet Service Provider, Web design
company, employee, etc) uses our services on your behalf, you are nonetheless bound
as a principal by all the terms and conditions herein.
11. ANNOUNCEMENTS
We reserve the right to distribute information to you that is pertinent to
the quality or operation of our services and those of our service partners. These
announcements will be predominately informative in nature and may include notices
describing changes, upgrades, new products or other information to add security
or to enhance your identity on the internet.
12. WARRANTIES
The WEBMAIL services are provided on an "as is" basis. "Net4india" expressly
disclaims all warranties of any kind, express or implied, including without limitation,
the implied warranties or merchantability, fitness for a particular purpose, non
infringement and title, and any warranties arising from a course of dealing, usage
or trade practice. "Net4india" does not warrant that the services will be uninterrupted,
secure or error free. We make no warranty that the services will meet your requirements.
13. MODIFICATION
We reserve the right to modify any or all terms including (without Limitation) the
charges at any time without any notice to you. The modified terms will be posted
on this page. You should check here from time to time for updates. You agree that
your use of the Services after such a change will be deemed full and adequate acceptance
of the modified Terms. We also reserves the right to modify, discontinue or make
temporarily unavailable the Services and that any new or modified features, unless
explicitly stated otherwise are subject to these Terms. By continuing to use our
services after we make the changes, you agree to be bound by the changed terms and
charges. If you do not accept the changed terms or charges, you must stop using
the service.
14. SEVERABILITY
You attest that you are of legal age to enter into this Agreement.
15. HEADING
You acknowledge that you have read this Agreement and agree to all its terms and
conditions. You have independently evaluated the desirability of participating in
the affiliate network and are not relying on any representation, guarantee or Statement
other than as set forth in this Agreement.
16. ASSIGNMENT
The parties’ rights and obligations will bind and inure to the benefit of their
respective successors and assignees.
17. NOTICE
You agree that, unless other instructions are posted on the Net4India's Web site,
any notices required to be given under this Agreement will be deemed to have been
given if delivered by email or fax, or sent by certified mail, return receipt requested,
or other recognized overnight delivery service to each of the parties in accordance
with the most current contact information you have provided to us. All notices shall
be effective upon receipt, except that email and fax notices shall be effective
upon transmission. Mail shall be sent to: Net 4 India Limited AB-11, Community Centre,
Safdarjung Enclave New Delhi-110029 Fax No.- 91-11-41653217 Email- legal@net4india.net
18. GOVERNING LAW
This Agreement will be governed and construed in accordance with the laws of Union
of India. Both parties agree to submit to jurisdiction to the National Capital Territory
Region of Delhi.
19. INFANCY
You attest that you are of legal age to enter into this Agreement.
20. ENTIRE AGREEMENT
This Agreement sets forth the entire understanding and Agreement of the parties
and supersede any and all oral or written Agreements or understandings between the
parties as to the subject matter of this Agreement. It can be changed only by a
writing signed by both parties. Neither party is relying upon any warranties, representations,
assurances or inducements not expressly set forth herein.
21. ACCEPTANCE OF AGREEMENT
You acknowledge that you have read this Agreement and agree to all its terms and
conditions. You have independently evaluated the desirability of participating in
the affiliate network and are not relying on any representation, guarantee or Statement
other than as set forth in this Agreement.
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V EXMAIL
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1. PAYMENTS
On subscription of EXMAIL services you agree to make advance payments for the services
as per the accepted payment plan Monthly*/ and or yearly payments as follows:
a) Monthly Payments (*Promotional offer): The total subscription
charges of 12 months shall be payable in equivalent monthly payments including taxes.
In order to enjoy continued EXMAIL service your monthly payment shall be received
in advance on or before expiry of 30 days from the date of activation. For example;
if an account/pack is activated on the 20th September, the advance payment for use
of EXMAIL for the month of October must reach us on or before the 19th October to
prevent deactivation and uninterrupted use after 19th October. In case advance payment
is not received by us till 19th October (4.00 P.M. IST) as per the above stated
examples, your EXMAIL services shall stand deactivated thereafter. Deactivation
shall mean that your services shall be stopped completely and you will not to able
to use the services any further.
b)Yearly Payments: The total subscription charges of 12 months
shall be payable in advance. In order to further renew your EXMAIL subscription
your payment towards renewal of services shall be received 30 days prior to the
date of expiry of your account. For example; if an account/pack is activated on
the 20th September 2008, the advance payment for renewal of EXMAIL service must
reach us on or before the 19th August 2009 to prevent deactivation and uninterrupted
use after 19th September 2009. In case advance payment is not received by us as
explained above we shall not be liable, if your service is deactivated on expiry
of 12 months from the date of activation of your account/pack. Deactivation shall
mean that your services shall be stopped completely and you will not to able to
use the services any further.
c) Reactivation of Service: Reactivation charges of Rs.500/- excluding
the pack/account charges and taxes shall be payable incase of default in timely
payment of renewal charges by you.
2.
TERMINATION OF SERVICE & DELETION OF DATA
In case your account continues to remain deactivated for a continuous period of
10 days without renewal, you agree that we shall delete all emails and account details
maintained with us. Your payment and other obligations under this agreement are
not suspended or otherwise affected by failure to access and/or use of a service
(in whole or in part) by you. We have no obligation to you after any termination
or deactivation of a EXMAIL account or services under this agreement.
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VI Net4 Secure
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BY ACCEPTING TO THE TERMS AND CONDITIONS FOR USING THE SERVICES OFFERED BY NET4 INDIA
ELECTRONICALLY, BY CLICKING ON I ACCEPT BUTTON ON REGISTRATION PAGE YOU AGREE TO
THE TERMS AND CONDITIONS MENTIONED HEREIN WHICH CONSTITUTE THE TERMS OF USE OF NET4
SECURE SERVICE TO BE PROVIDE TO YOU BY US AND SUPERSEDES ALL PRIOR AGREEMENTS, UNDERSTANDINGS
AND REPRESENTATIONS WHETHER ORAL OR WRITTEN.
1. SERVICE
We will through our service Net4Secure will scan your website to ensure that your
website passes the CERT India’s Guidelines and APPIN Security Groups Twenty Most
Critical Internet Securities Vulnerabilities Test, for thousands of vulnerabilities
that could be exploited by an Hacker. If vulnerabilities exist on the IP address
of your website, Net4 Secure will find them and provide detailed information on
each risk - including its severity, associated threat, and potential impact. It
even provides links to give you more information about the vulnerability and will
provide patching assistance to correct it. The patching assistance provided by us
to correct the vulnerability shall no way guarantee removal of vulnerability. The
Net4 Secure Vulnerability Scan includes the following Features: • Automated scheduled
scans • Automated recurring scans • Automatic target detection • Multiple port scan
methods • Authentication scanning • Additional CGI and XSS testing • Ability to
fine-tune scan parameters • Test over 7000 Vulnerabilities • Database updated every
12-hours • Automated file sharing scanning • Support for changing DHCP networks
• CVE integration • On-demand scanning • Local host and application-level testing
• Configurable families of tests • No hardware or software to purchase On fulfilling
the Net4 Secure Security Criteria, Net4 Shall put Net4 Secure Seal on the Scanned
website after through analysis as per policy.
2. RIGHT TO DISPLAY THE NET4SECURE CERTIFICATION SEALS
You agree to use only the HTML source code provided by Net 4 India for display of
the Net4 Secure Certification seals. You agree to only place this HTML code on sites
that are approved by Net4 Secure. The Net4Secure Certification seals shall at all
times be served only from Net4Secure designated servers and remain under our full
control. We shall have the right to discontinue the serving of the Net4 Secure Certification
seals should any Web site, or other device being scanned that is used in connection
with the Web site or its services fail to meet the CERT India’s Guidelines and APPIN
Security Groups Twenty Most Critical Internet Securities Vulnerabilities Test certification
guidelines. Should you discontinue our service you agree to immediately remove all
HTML source code supplied by us from your servers. You are prohibited from using
the Net4Secure Certification seals for or on behalf of any other organization or
in connection with any domain name and/or organization name other than those approved
by Net4Secure, and enrolled and established under your customer account. The Net4
Secure Certification Seals shall reside on Net4 India’s server. You will not alter
the Net4Secure's seals in any form, change the data contained within the image,
change the file name of the image, or artificially change the size or shape of the
image(s).
3. AUTHORITY TO CONDUCT SCAN & TEST
You understand and agree that conducting of tests inherently includes invasive and
intrusive ethical hacking, which includes-
(i) Attempts by US or our Agents, as applicable, to gain unauthorized access
to your Systems in an effort to make you aware of those areas in which your System
is vulnerable to intrusion, damage, and/or unauthorized use,
(ii) may result in inadvertent damage to your System as a result of dissimilarities
among network systems,
(iii) may cause excessive amounts of log messages resulting in excessive
disk space consumption,
(iv) may cause degradation of your System as a result of attempts to penetrate
it including, but not limited to possible "slowdowns", "hanging" or "crashing" of
your System, possible failure of your System as a result of attempts to invade it,
or any other damage resulting from intrusive and/or invasive techniques used to
gain access to your System. you hereby gives your informed consent to intrusion
into your Systems by us and our Agents for the sole purpose of performing the Evaluation
Services provided herein.
4. TERM & TERMINATION
You agree that the term of this agreement shall be One year from the date of registration
and can be renewed for a further period of One year on payment of renewal charges
as applicable at the time of renewal, unless either party suspends or terminates
the account earlier. You agree that this agreement can be terminated by you, once
you have stopped using the services. You agree that we can terminate this agreement
at any time for any reason, with or without any cause. Re-subscription shall again
be subject to these or any other modified terms in effect at the time of re-subscription.
5. ACCEPTABLE USE POLICY
1.0 Purpose The purpose of this policy is to outline the acceptable use of
your computer equipment. These rules are in place to protect your employees and
you. Inappropriate use exposes you to risks including virus attacks, compromise
of network systems and services, and legal issues. Our intentions for publishing
an Acceptable Use Policy are not to impose restrictions that are contrary to your
established culture of openness, trust and integrity. These restrictions are for
protecting your employees, partners and the company from illegal or damaging actions
by individuals, either knowingly or unknowingly. Internet/Intranet/Extranet-related
systems, including but not limited to computer equipment, software, operating systems,
storage media, network accounts providing electronic mail, WWW browsing, and FTP,
are your property. These systems are to be used for business purposes in serving
the interests of the company, and of your clients and customers in the course of
normal operations.
2.0 Scope This policy applies to your employees, contractors, consultants,
temporaries, and other workers at your company, including all personnel affiliated
with third parties. This policy applies to all equipment that is owned or leased
by you. 3.0 Policy
3.1 General Use and Ownership
1. While we as a network administration desires to provide a reasonable level
of privacy, you should be aware that the data created on the corporate systems remains
your property and need to be protected on your network, we cannot guarantee the
confidentiality of information stored on any network device belonging to you.
2. Your employees are responsible for exercising good judgment regarding
the reasonableness of personal use. Your Individual departments are responsible
for creating guidelines concerning personal use of Internet/Intranet/Extranet systems.
In the absence of such policies, your employees should be guided by departmental
policies on personal use, and if there is any uncertainty, employees should consult
their supervisor or manager.
3. We recommend that any information that users consider sensitive or vulnerable
be encrypted. For guidelines on information classification, see APPIN Sensitive
Policy, for guidelines on encrypting email and documents, go to APPIN’s Awareness
Initiative Policy.
4. For security and network maintenance purposes, authorized individuals
within Net4 may monitor equipment, systems and network traffic at any time, as per
Net4 Audit Policy.
5. We reserves the right to audit networks and systems on a periodic basis
to ensure compliance with this policy.
3.2 Security and Proprietary Information
1. The user interface for information contained on Internet/Intranet/Extranet-related
systems should be classified as either confidential or not confidential, as defined
by corporate confidentiality guidelines, details of which can be found in your Human
Resources policies. Examples of confidential information include but are not limited
to: company private, corporate strategies, competitor sensitive, trade secrets,
specifications, customer lists, and research data. Employees should take all necessary
steps to prevent unauthorized access to this information.
2. Keep passwords secure and do not share accounts. Authorized users are
responsible for the security of their passwords and accounts. System level passwords
should be changed quarterly, user level passwords should be changed every six months.
3. All PCs, laptops and workstations should be secured with a password-protected
screensaver with the automatic activation feature set at 10 minutes or less, or
by logging-off (control-alt-delete for Win2K users) when the host will be unattended.
4. Use encryption of information in compliance with APPIN's Acceptable Encryption
Use policy.
5. Because information contained on portable computers is especially vulnerable,
special care should be exercised. Protect laptops in accordance with the “Laptop
Security Tips”.
6. Postings by employees from a official email address to newsgroups should
contain a disclaimer stating that the opinions expressed are strictly their own
and not necessarily those of your/company, unless posting is in the course of business
duties.
7. All hosts used by the employee that are connected to the you or your company
Internet/Intranet/Extranet, whether owned by the employee or company, shall be continually
executing approved virus-scanning software with a current virus database unless
overridden by departmental or group policy.
8. Your employees must use extreme caution when opening e-mail attachments
received from unknown senders, which may contain viruses, e-mail bombs, or Trojan
horse code.
3.3. Unacceptable Use The following activities are, in general, prohibited.
Employees may be exempted from these restrictions during the course of their legitimate
job responsibilities (e.g., systems administration staff may have a need to disable
the network access of a host if that host is disrupting production services). Under
no circumstances any employee shall be authorized to engage in any activity that
is illegal under local, state, federal or international law while utilizing your
or company owned resources. The lists below are by no means exhaustive, but attempt
to provide a framework for activities which fall into the category of unacceptable
use.
3.3
(a) System and Network Activities The following activities are strictly prohibited,
with no exceptions: 1. Violations of the rights of any person or company protected
by copyright, trade secret, patent or other intellectual property, or similar laws
or regulations, including, but not limited to, the installation or distribution
of "pirated" or other software products that are not appropriately licensed for
use . 2. Unauthorized copying of copyrighted material including, but not limited
to, digitization and distribution of photographs from magazines, books or other
copyrighted sources, copyrighted music, and the installation of any copyrighted
software for which you or the end user does not have an active license is strictly
prohibited. 3. Exporting software, technical information, encryption software or
technology, in violation of international or regional export control laws, is illegal.
The appropriate management should be consulted prior to export of any material that
is in question. 4. Introduction of malicious programs into the network or server
(e.g., viruses, worms, Trojan horses, e-mail bombs, etc.). 5. Revealing your account
password to others or allowing use of your account by others. This includes family
and other household members when work is being done at home. 6. Using a your or
companies computing asset to actively engage in procuring or transmitting material
that is in violation of sexual harassment or hostile workplace laws in the user's
local jurisdiction. 7. Making fraudulent offers of products, items, or services
originating from any of your or companies account. 8. Making statements about warranty,
expressly or implied, unless it is a part of normal job duties. 9. Effecting security
breaches or disruptions of network communication. Security breaches include, but
are not limited to, accessing data of which the employee is not an intended recipient
or logging into a server or account that the employee is not expressly authorized
to access, unless these duties are within the scope of regular duties. For purposes
of this section, "disruption" includes, but is not limited to, network sniffing,
pinged floods, packet spoofing, denial of service, and forged routing information
for malicious purposes. 10. Port scanning or security scanning is expressly prohibited
unless prior notification to us is made. 11. Executing any form of network monitoring
which will intercept data not intended for the employee's host, unless this activity
is a part of the employee's normal job/duty. 12. Circumventing user authentication
or security of any host, network or account. 13. Interfering with or denying service
to any user other than the employee's host (for example, denial of service attack).
14. Using any program/script/command, or sending messages of any kind, with the
intent to interfere with, or disable, a user's terminal session, via any means,
locally or via the Internet/Intranet/Extranet. 15. Providing information about,
or lists of companies employees to outside parties.
3.3
(b) Email and Communications Activities 1. Sending unsolicited email messages, including
the sending of "junk mail" or other advertising material to individuals who did
not specifically request such material (email spam). 2. Any form of harassment via
email, telephone or paging, whether through language, frequency, or size of messages.
3. Unauthorized use, or forging, of email header information. 4. Solicitation of
email for any other email address, other than that of the poster's account, with
the intent to harass or to collect replies. 5. Creating or forwarding "chain letters",
"Ponzi" or other "pyramid" schemes of any type. 6. Use of unsolicited email originating
from within your networks of other Internet/Intranet/Extranet service providers
on behalf of, or to advertise, any service hosted by you or connected via your network.
7. Posting the same or similar non-business-related messages to large numbers of
Usenet newsgroups (newsgroup spam). 3.3
(c) Blogging 1. Blogging by employees, using your or your companies property and
systems or personal computer systems, is also subject to the terms and restrictions
set forth in this Policy. Limited and occasional use of your or companies systems
to engage in blogging is acceptable, provided that it is done in a professional
and responsible manner, does not otherwise violate your policy and is not detrimental
to your companies best interests, and does not interfere with an employee's regular
work duties. Blogging from your or companies systems is also subject to monitoring.
2. Your Confidential Information policy also applies to blogging. As such, Employees
are prohibited from revealing any confidential or proprietary information, trade
secrets or any other material covered by Confidential Information policy when engaged
in blogging.
3. Employees shall not engage in any blogging that may harm or tarnish the image,
reputation and/or goodwill of our company and/or any of its employees. You and your
employees are also prohibited from making any discriminatory, disparaging, defamatory
or harassing comments when blogging or otherwise engaging in any conduct like Non-Discrimination
and Anti-Harassment policy prohibited by you.
4. Employees may also not attribute personal statements, opinions or beliefs about
us or any of the group companies when engaged in blogging. If an employee is expressing
his or her beliefs and/or opinions in blogs, the employee may not, expressly or
implicitly, represent themselves as an employee or representative of your or your
company. Employees assume any and all risk associated with blogging.
5. Apart from following all laws pertaining to the handling and disclosure of copyrighted
or export controlled materials, Net4’s trademarks, logos and any other Net4's intellectual
property may also not be used in connection with any blogging activity.
6. SECURITY
You agree to maintain your account in a secure way. You may not reveal your password
or secret question to others in any way or for any reason. You may not provide access
to the Services by; (a) allowing others to use your account after you log in, whether
intentional or otherwise; (b) creating an account for someone who is not authorized
to perform the role or view the information for which you have granted access; or
(c) failing to revoke access for those who are no longer authorized to access the
Services for any reason. You will immediately notify us (Net 4) of any unauthorized
access from your account or the accounts of others for which you have administrative
authority, including the use of accounts, passwords, or any other breach of security.
You will not solicit another's password for any reason. You will not access someone
else's account, nor disrupt, interfere, or limit the functioning of the Services,
or other's use of the Services.
7. SUPPORT
You agree that your use of the services is at your own risk. Net4, its officer's,
directors and employees are not responsible for your use of the Services. Under
this agreement, We (Net4) is obligated to provide support, whether on-line or by
telephone, only during normal Pacific Standard Time working hours. Any additional
support shall be under a separate agreement.
8. COPYRIGHT & INTELLECTUAL PROPERTY
All content provided by us (Net4) in connection with the Services is protected under
copyright law and you will not reproduce or distribute in any form, whether or not
for commercial purposes, any part of the Services. Unless indicated otherwise, you
may view, download, copy, and print Net4’s documents from the Services, as long
as you use them for personal purposes only and do not post, distribute, modify,
deface or remove copyright, trademark or other intellectual property ownership notices.
9. PRIVACY
Please read our Privacy Statement which describes our privacy policies and practices.
By agreeing to these Terms, you also agree that we (Net4) may collect and use your
personally identifying information in accordance with provisions in the Privacy
Statement. You also agree to make your best efforts to avoid accessing or revealing
private or personally identifying information using the Services, and to comply
with any provisions of the Privacy Statement that may affect your use of the Services.
The Privacy Statement is incorporated here by reference, is subject to change from
time to time at Net4's sole discretion.
10. CONFIDENTIALITY
You will by using our services or by contact with our (Net4’s) employees come into
contact with confidential information. Information including, but not limited to,
trade secrets, methods, details about product or service feature, enhancement, or
release plans, and business or marketing plans ("Confidential Information") is considered
to be proprietary and confidential. You agree to hold Confidential Information in
strict confidence and take reasonable measures to keep it secure. You agree to abide
by these terms for one year after you stop using the Services.
11. TAXES
You are responsible for any sales or use taxes levied in connection with your use
of or payment for the Services. You also agree to pay for any other taxes, except
Net4’s income taxes, that arise in connection with your use of the Services, even
if we (Net4) pays those taxes and bills you later.
12. INDEMNITY
You agree to indemnify, hold harmless, and defend us (Net4), its officers, directors,
employers, agents, suppliers, licensors, and third party information providers,
or other related parties from and against all losses, damages, costs, and attorney's
fees ("Claims") resulting from violation of these Terms or any action, whether intentional,
malicious, inadvertent, wrongful or negligent, related to your account, your use
of the Services or any other person or persons who use your user account. We does
NOT indemnify you against such Claims made against you by others as a result of
your use of the Services. Our (Net4's) Services are provided on an "As Is, As Available"
basis without any warranty of any kind. You understand that assessing computer security
is highly complex and changeable. We makes no warranty that the Services will find
every vulnerability in your network or server(s), or that the solutions suggested
and advice provided in this report will be complete or error-free. We shall be held
harmless and free from all liabilities for any use or application of the information
provided by us in connection with using the services. Additionally, we makes no
warranty that the services will always be available, that they will be error free,
that they are free from viruses or harmful components, or that they will meet your
requirements. You use the Services or any related third party services at your own
risk. You are solely responsible for any damage to your Devices as a result of using
the services. WE (NET4) MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH THIS AGREEMENT
OR YOUR USE OF THE SERVICES.
13. LIMITATION OF LIABILITY
You expressly agree that WE (Net4) shall have no liability or obligation, whether
arising from contract, tort, warranty, or otherwise, for any loss of revenue, profit,
data, use of money, use of time, or for any incidental, consequential, special,
or indirect damages, foreseen, foreseeable, unforeseeable, or otherwise, arising
from your use of the Services, to the extent allowed by law. This limitation applies
to all claims or causes of action including but not limited to those arising from
Service availability, your access and use of third party services, content or Software,
or any other matter relating to the Services. You agree that our (Net4's) liability
for all causes of actions relating to this agreement and any matters relating to
our delivery of, or your use of the Services shall not exceed the monies paid to
us (Net4) in the 12 months preceding the proper service of the cause of action.
14. MODIFICATION OF TERMS OF SERVICE
We (Net4) reserves the right to modify these Terms from time to time. The modified
terms will be posted on this page. You should check here from time to time for updates.
You agree that your use of the Services after such a change will be deemed full
and adequate acceptance of the modified Terms. We also reserves the right to modify,
discontinue or make temporarily unavailable the Services and that any new or modified
features, unless explicitly stated otherwise are subject to these Terms.
15. SEVERABILITY
You agree that if any term or provision of this agreement is deemed to be invalid,
unlawful or unenforceable for any reason, all other terms shall remain in force.
16. WAIVER OF RIGHTS
You agree that the only way to waive rights under these Terms is explicitly and
in writing. Any failure to enforce any right under this agreement will not waive
that right.
17. NON-AGENCY
Nothing contained in this Agreement or the Dispute Policy shall be construed as
creating any agency, partnership, or other form of joint enterprise between the
parties.
18. HEADING
Heading used in this agreement are for reference purposes only and in no way define,
limit, construe or describe the scope or extent of such clause or in any way affect
this agreement.
19. NOTICE
You agree that, unless other instructions are posted on the Net4India's Web site,
any notices required to be given under this Agreement will be deemed to have been
given if delivered by email or fax, or sent by certified mail, return receipt requested,
or other recognized overnight delivery service to each of the parties in accordance
with the most current contact information you have provided to us. All notices shall
be effective upon receipt, except that email and fax notices shall be effective
upon transmission. Mail shall be sent to: Net 4 India Limited AB-11, Community Centre,
Safdarjung Enclave New Delhi-110029 Fax No.- 91-11-41653217 Email- legal@net4india.net
20. GOVERNING LAW
This Agreement shall be governed and construed in accordance with the laws of Union
of India. Both parties agree to submit to the jurisdiction to the National Capital
Territory Region of Delhi.
21. INFANCY
You attest that you are of legal age to enter into this Agreement.
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VII MICROSOFT HOSTED DYNAMICS CRM
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In this service Agreement ("Agreement") "you" and "your" refer to each customer,
"we", "us" and "our" refer to Net 4 India Ltd. (hereinafter referred to as "Net4India")
and service refer to the Net4 Microsoft Dynamics Customer Relationship Management
(hereinafter referred to as N4CRM), a Microsoft Dynamics Customer Relationship Management
solution. By accepting to the terms and conditions for using the services offered
by net4India and by clicking on I accept button on registration page you agree that
you have read and agree to be bound by all the terms and conditions of this Agreement
and any other applicable Microsoft Inc. published policies on Microsoft Dynamics
CRM (http://www.microsoft.com/dynamics/en/us/default.aspx)
which constitutes the entire agreement between us and you and supersedes all prior
agreements, understandings and representations whether oral or written.
1. SERVICE
Net4India as a certified partner has agreed to provide Microsoft Dynamics CRM solutions
to you on charges as may be applicable on the services selected by you. The N4CRM
is a customer relationship management solution that provides the tools and capabilities
needed to create modules starting from customer’s first point of contact i.e. from
the marketing to first purchase and post sales, services and allows for powerful
customization and integrations to meet customer business needs.
2. FEE & PAYMENT
As consideration for the services you have selected, you agree to pay us the applicable
service(s) fees. All fees payable hereunder are non-refundable unless we provide
otherwise. As further consideration for the Services, you agree to:
a) provide current, complete and accurate information about you, as required under
the registration process; and
b) maintain and update this information, as needed, to keep it current, complete
and accurate. All such information shall be referred to as account information ("Account
Information"). You hereby grant us the right to disclose to third parties such Account
Information. That by completing and submitting the Agreement ("Agreement"), You
represent that the statements in its application are true and so far as the customer
is aware, does not interfere with or infringe upon the rights of any third party.
The customer also represents that the services will not be used for any unlawful
purpose.
c) All payments are to be paid in advance otherwise "Net4India" would not proceed
with providing of N4CRM Services. No outstation cheques are accepted. In case payment
is made by Credit Card, then the customer is required to send at the sole discretion
of Net4India, where it deems fit a Confirmation Letter duly signed by him through
fax/courier/registered post. Net4India reserves the right to stop the services,
in case the confirmation letter, as required, is not received back within 10 days
of allotment of Order ID Number.
d) Customer requested service will not be booked on our server unless we receive
actual payment of the registration or renewal or reasonable assurance of payment
of the registration or renewal from some other entity (such reasonable assurance
as determined by "Net4India" at its sole discretion).
e) In the event of a charge back by a credit card company or dishonor of cheque/demand
draft in connection with your payment of the registration or renewal fee, you acknowledge
and agree that "Net4India" can stop providing the N4CRM services to you without
any notice, unless it receives the due payment along with the administrative charges.
We will reinstate any such registration solely at our discretion, and subject to
our receipt of the applicable registration/ renewal and/or other service charges
or fee.
f) We request you to make the payment as and when due and further request not to
rely on our mail for reminding you to make the payment. Should a renewal fee go
unpaid within the time specified regarding renewal, the N4CRM service will be stopped
without any notice. Payment must be made by cheque/demand draft/credit card or such
other method as we may indicate in the registration application or renewal form.
g) In case the requisite payment is not received since it is due, then we can stop
providing services to you and the stoppage of service due to non payment or any
other reason attributable to you can not be held as " intent to cause wrongful loss
or damage to the public or any person and neither it can be constructed to diminish
the value or utility or affect you injuriously'. Discontinuance of service by "Net4India"
due to non payment of dues or any other reason attributable to you do not amount
to Hacking under Section 66 of the Information Technology Act, 2000.
3. TERM & TERMINATION
The term of this Agreement shall be 12 months from the date you sign thisN4CRM agreement.
The term of this agreement shall be automatically renewed for 12 months unless terminated
earlier. Should the customer terminate this Agreement at any time, all fees paid
including setup, hosting and professional services of any kind are nonrefundable.
Customer may cancel service at any time with 30 day written notice. Email send to
email Id unsubscribeCrm@net4.in shall
suffice as written notice. if the Service termination notice is dated 5th May the
service will be terminated on the following billing period. i.e customer will have
pay the monthly fee for the month of June and access to N4CRM service till 30 June.
This arrangement is a result of License agreement executed with Microsoft due to
which prorate adjustment are not provided. In the event of the outstanding subscription
charges not been paid or due after termination of N4CRM subscription, Net4India
shall have all right to recover the dues by stopping any other services being provided
and/or availed by the customer from us(Net4India).
4. SECURITY
You agree to maintain your account in a secure way. You may not reveal your password
or secret question to others in any way or for any reason. You may not provide access
to the Services by; (a) allowing others to use your account after you log in, whether
intentional or otherwise; (b) creating an account for someone who is not authorized
to perform the role or view the information for which you have granted access; or
(c) failing to revoke access for those who are no longer authorized to access the
Services for any reason. You will immediately notify us (Net4India) of any unauthorized
access from your account or the accounts of others for which you have administrative
authority, including the use of accounts, passwords, or any other breach of security.
You will not solicit another's password for any reason. You will not access someone
else's account, nor disrupt, interfere, or limit the functioning of the Services,
or other's use of the Services.
5. SUPPORT
You agree that your use of the services is at your own risk. Net4, its officer's,
directors and employees are not responsible for your use of the Services. Under
this agreement, We (Net4India) is obligated to provide support, whether on-line
or by telephone, only during normal Pacific Standard Time working hours. Any additional
support shall be under a separate agreement.
6. COPYRIGHT & INTELLECTUAL PROPERTY
All content provided by us in connection with the Services is protected under copyright
law and you will not reproduce or distribute in any form, whether or not for commercial
purposes, any part of the Services. Unless indicated otherwise, you may view, download,
copy, and print Net4’s documents from the Services, as long as you use them for
personal purposes only and do not post, distribute, modify, deface or remove copyright,
trademark or other intellectual property ownership notices.
7. PRIVACY
Please read our Privacy Statement which describes our privacy policies and practices.
By agreeing to these Terms, you also agree that we (Net4India) may collect and use
your personally identifying information in accordance with provisions in the Privacy
Statement. You also agree to make your best efforts to avoid accessing or revealing
private or personally identifying information using the Services, and to comply
with any provisions of the Privacy Statement that may affect your use of the Services.
The Privacy Statement is incorporated here by reference, is subject to change from
time to time at Net4's sole discretion.
8. CONFIDENTIALITY
You will by using our services or by contact with our (Net4India’s) employees come
into contact with confidential information. Information including, but not limited
to, trade secrets, methods, details about product or service feature, enhancement,
or release plans, and business or marketing plans ("Confidential Information") is
considered to be proprietary and confidential. You agree to hold Confidential Information
in strict confidence and take reasonable measures to keep it secure. You agree to
abide by these terms for one year after you stop using the Services.
9. TAXES
You are responsible for any sales or use taxes levied in connection with your use
of or payment for the Services. You also agree to pay for any other taxes, except
Net4India’s income taxes, that arise in connection with your use of the Services,
even if we (Net4India) pays those taxes and bills you later.
10. INDEMNITY
You agree to indemnify, hold harmless, and defend us (Net4India), its officers,
directors, employers, agents, suppliers, licensors, and third party information
providers, or other related parties from and against all losses, damages, costs,
and attorney's fees ("Claims") resulting from violation of these Terms or any action,
whether intentional, malicious, inadvertent, wrongful or negligent, related to your
account, your use of the Services or any other person or persons who use your user
account. We does NOT indemnify you against such Claims made against you by others
as a result of your use of the Services. Our (Net4's) Services are provided on an
"As Is, As Available" basis without any warranty of any kind. You understand that
assessing computer security is highly complex and changeable. We make no warranty
that the solutions suggested and advice provided to you will be complete or error-free.
We shall be held harmless and free from all liabilities for any use or application
of the information provided by us in connection with using the services. Additionally,
we makes no warranty that the services will always be available, that they will
be error free, that they are free from viruses or harmful components, or that they
will meet your requirements. You use the Services or any related third party services
at your own risk. You are solely responsible for any damage to your Devices as a
result of using the services. WE (NET4) MAKES NO WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION
WITH THIS AGREEMENT OR YOUR USE OF THE SERVICES.
11. LIMITATION OF LIABILITY
You expressly agree that WE (Net4India) shall have no liability or obligation, whether
arising from contract, tort, warranty, or otherwise, for any loss of revenue, profit,
data, use of money, use of time, or for any incidental, consequential, special,
or indirect damages, foreseen, foreseeable, unforeseeable, or otherwise, arising
from your use of the Services, to the extent allowed by law. This limitation applies
to all claims or causes of action including but not limited to those arising from
Service availability, your access and use of third party services, content or Software,
or any other matter relating to the Services. You agree that our (Net4India's) liability
for all causes of actions relating to this agreement and any matters relating to
our delivery of, or your use of the Services shall not exceed the monies paid to
us (Net4India) in the 12 months preceding the proper service of the cause of action.
12. MODIFICATION OF TERMS OF SERVICE
We (Net4India) reserves the right to modify these Terms from time to time. The modified
terms will be posted on this page. You should check here from time to time for updates.
You agree that your use of the Services after such a change will be deemed full
and adequate acceptance of the modified Terms. We also reserves the right to modify,
discontinue or make temporarily unavailable the Services and that any new or modified
features, unless explicitly stated otherwise are subject to these Terms.
13. SEVERABILITY
You agree that if any term or provision of this agreement is deemed to be invalid,
unlawful or unenforceable for any reason, all other terms shall remain in force.
14. WAIVER OF RIGHTS
You agree that the only way to waive rights under these Terms is explicitly and
in writing. Any failure to enforce any right under this agreement will not waive
that right.
15. NON-AGENCY
Nothing contained in this Agreement or the Dispute Policy shall be construed as
creating any agency, partnership, or other form of joint enterprise between the
parties.
16. HEADING
Heading used in this agreement are for reference purposes only and in no way define,
limit, construe or describe the scope or extent of such clause or in any way affect
this agreement.
17. NOTICE
You agree that, unless other instructions are posted on the Net4India's Web site,
any notices required to be given under this Agreement will be deemed to have been
given if delivered by email or fax, or sent by certified mail, return receipt requested,
or other recognized overnight delivery service to each of the parties in accordance
with the most current contact information you have provided to us. All notices shall
be effective upon receipt, except that email and fax notices shall be effective
upon transmission. Mail shall be sent to: Net 4 India Limited AB-11, Community Centre,
Safdarjung Enclave New Delhi-110029 Fax No. - 91-11-41653217 Email-
legal@net4india.net
18. GOVERNING LAW
This Agreement shall be governed and construed in accordance with the laws of Union
of India. Both parties agree to submit to the jurisdiction to the National Capital
Territory Region of Delhi.
19. INFANCY
You attest that you are of legal age to enter into this Agreement.
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