Overview
Take on the critical issues facing your business with built-in solutions for sales,
marketing, customer service, analytics, and workflow. Microsoft Dynamics CRM keeps
everything and everyone connected. And helps you make well-informed business decisions.
From easy customization to flexible reporting to fast, intuitive searches, Microsoft
Dynamics CRM is a must-have for the customer-centric business.
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Sales
With Microsoft Dynamics CRM quickly qualify sales leads and opportunities, streamline
your sales strategy, and help your force access critical customer information at
a moment’s notice to help make the sale.
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MARKETING
Transform customer information into action with Microsoft Dynamics CRM. You’ll have
clear insight into your customers' unique needs and preferences with built-in reporting
and analysis tools. Use the targeted information you glean to focus your marketing
efforts and execute smarter campaigns.
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CUSTOMER SERVICE
Every interaction with a customer is vital. From delivering the right answer the
first time, to resolving issues appropriately to coordinating services, Microsoft
Dynamics CRM can help enhance your relationships with your customers by enabling
you to offer high-quality, personalized service.
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ANALYTICS
Understandable information put to work quickly is key in your competitive world.
Dynamics CRM uses predictive analytics to turn your data into knowledge, from prioritizing
leads to recommending strategic sales tactics. You can even combine data with workflow
to respond in real-time to your business changes.
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WORKFLOW
Collaborate at every level—and give everyone access to the business process best
practices that can make them more effective and efficient. Microsoft Dynamics CRM
empowers a more consistent, productive company.
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Overview
Take on the critical issues facing your business with built-in solutions for sales,
marketing, customer service, analytics, and workflow. Microsoft Dynamics CRM keeps
everything and everyone connected. And helps you make well-informed business decisions.
From easy customization to flexible reporting to fast, intuitive searches, Microsoft
Dynamics CRM is a must-have for the customer-centric business.
|
|
|
Sales
With Microsoft Dynamics CRM quickly qualify sales leads and opportunities, streamline
your sales strategy, and help your force access critical customer information at
a moment’s notice to help make the sale.
|
|
|
MARKETING
Transform customer information into action with Microsoft Dynamics CRM. You’ll have
clear insight into your customers' unique needs and preferences with built-in reporting
and analysis tools. Use the targeted information you glean to focus your marketing
efforts and execute smarter campaigns.
|
|
|
CUSTOMER SERVICE
Every interaction with a customer is vital. From delivering the right answer the
first time, to resolving issues appropriately to coordinating services, Microsoft
Dynamics CRM can help enhance your relationships with your customers by enabling
you to offer high-quality, personalized service.
|
|
|
ANALYTICS
Understandable information put to work quickly is key in your competitive world.
Dynamics CRM uses predictive analytics to turn your data into knowledge, from prioritizing
leads to recommending strategic sales tactics. You can even combine data with workflow
to respond in real-time to your business changes.
|
|
|
WORKFLOW
Collaborate at every level—and give everyone access to the business process best
practices that can make them more effective and efficient. Microsoft Dynamics CRM
empowers a more consistent, productive company.
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Features
The Net4 CRM hosted solution helps you track communication and conversations with
leads, employees, clients, colleagues, vendors, or anyone that matters to your business.
Get all the features
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Features Overview Want to compare all CRM plans?
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CRM 4.0
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Opportunity management
Converts leads to opportunities and tracks them throughout the sales cycle.
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Sales process management
Enables consistent tracking and closing of sales opportunities.
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Pipeline optimization
Analytical tools provide salespeople with qualified leads and opportunities.
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Quote generation
Provides a full-featured product catalog that supports complex pricing levels, units
of measure, and discounts.
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Order management
Converts quotes to orders that can be modified and saved until they are ready to
be billed as invoices.
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Sales force management
Helps measure sales performance against quotas.
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Sales literature
Helps create, manage, and distribute sales material.
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Direct e-mail
Enables creation of customized e-mail messages to customers.
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Security Features
Customer and business information is guarded with a fail-safe system that offers
the best safety and confidentiality possible.
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Outlook Integration
From Outlook, employees access Microsoft CRM sales, marketing, and customer service
modules to make sales decisions, market products, solve problems, and get strategic
views of the business.
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Workflow
You’ll also find a number of elegant workflow innovations that speed use, including
next-step suggestions and automatic task assignment.
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Quick Campaign Wizard
This allows marketers and salespeople to send out e-mail blasts to targeted lists
and track response.
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Customize CRM
Adding custom objects and activities, designing custom views for different users,
and building business logic into the CRM so that Microsoft CRM automates repetitive
tasks, tells users next steps, sends e-mails, and raises alerts for open items.
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Flexible reporting
Easily see how your business is doing—CRM data can be transferred into Microsoft
Excel for analysis or into Microsoft SharePoint Portal Server for updating executive
dashboards.
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Enable Excel to Analyze
Data about sales and other business activities is easily imported to Excel from
Microsoft CRM 4.0, making it easy to run scenarios, reports, and graphs for all
aspects of a business.
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Personalize Word Documents
It's easy to select customers for a letter or marketing initiative—and personalized
messages take only minutes with Publisher.
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Why Cloud with Net4?
There are a number of issues to consider when deciding to deploy Dynamics CRM 4.0
on premise or outsourcing the responsibility to a hosting provider.
1. Ease of administration via our web-based control panel
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Easily delegate permissions to others for adding, changing, or deleting users.?
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Eliminate errors – we error-check all data up front to ensure that it won’t cause
a problem.
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Simple & easy to use - no Windows or Active Directory terminology to learn.
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Quick - the requests are queued up and executed within 60 seconds; using the Active
Directory interface is slower.
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Users can access web based CRM from anywhere as long as they have Internet access
and a Web browser
2. Low Cost
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Low initial cost: CRM software is expensive and it costs hundreds of thousands or
millions of dollars in the life cycle of CRM implementation. A yearly subscription
fee to CRM services is only a fraction of that cost. Hosted CRM option allows organizations
to try out CRM.
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Low Cost of Deployment - The Web-based CRM eliminates the need of deploying clients
for CRM backend software. Hosted CRM further eliminates the need of deploying backend
systems.
3. Rapid Implementation - The implementation of hosted CRM involves initial
setup, configuration, data migration and integration. Hosted CRM can shorten the
implementation from months or years to a few weeks.
4. 24x7 support - Net4 Customer Support service operates 24x7x365 and is
delivered by trained, experienced and motivated staff. All our employees are extensively
qualified and have expertise in Customer Service. We understand the need to address
to our customers’ problems instantly. In order to provide this instant support,
we have introduced a central contact number: 1860-180-5555/ 39891414 (from landline)
(from mobile phone, dial city code as prefix)
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